Nash
Truly amazing experience
Truly amazing experience! Customer service is a dying experience nowadays. Kaitlyn was truly amazing! I will continue using the company simply based off of how helpful and kind she was!

Intake Breathing is listed under Health Equipment in Santa Barbara, California.
Intake Breathing (intakebreathing.com) has 89 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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89 approved reviews, newest moderated first
Nash
Truly amazing experience! Customer service is a dying experience nowadays. Kaitlyn was truly amazing! I will continue using the company simply based off of how helpful and kind she was!
Brendan K.
I’ve had a really hard time with the snoring for many years and intake is really opened up my breathing. My wife tells me that I don’t snore anymore. So I went from using a CPAP to just intake. Really worked well for me.
Richard
The adhesive on the refill patches is inferior related to the patches that come with the original device. Thay appear to have been manufactured by a different supplier or at least to a different specification. I have tried several times to contact the Intake company with no success. Buyer beware.
Response from Intake BreathingOct 12, 2026
We're sorry to hear about your experience with our refill tabs and the difficulty reaching our team. Our refills should provide the same reliable adhesive performance as those included in your Starter Kit, so we'd love to investigate this further. We've reached out requesting additional order information and hope to make things right!
Andrew M.
signed up for the free trial package ordered September 30 has been sitting at distribution center for past four days called hoping to get a replacement sent was told. I have to wait another five days. Just very poor customer service was hoping I would enjoy this brand.
Response from Intake BreathingOct 8, 2026
Hi Andrew, we're so sorry for the shipping delay and apologize that our initial response fell short of your expectations. We understand your frustration and glad our team was able to resolve this by arranging a priority reshipment. We truly appreciate your patience and hope you enjoy your Intake experience!
Matthew M.
This company is terrible. They invited me to a meeting after I cancelled their product because it doesn’t work. I thought they were inviting me to hear about why I cancelled and what can they do to make their product better, which I’m think is great. Nope, I joined the meeting and they asked me what my questions about the product were. I told them I had none and they were the ones who invited me to the meeting so they should be asking the questions. The Customer service agent was nice but he seemed just as confused as I was with the meeting. Who ever is in charge of this company needs to do better.
Response from Intake BreathingOct 9, 2026
Hi Matthew, we're truly sorry for the confusion during your recent call. An internal miscommunication led to the meeting not going as intended, and we apologize for falling short. We've reached out via email to better understand your experience and hopefully make things right. We appreciate your feedback!
Debate M.
They took care of me well
Amy P.
I bought the trial hoping it would help my boyfriend's deviated septum and allergies, but his nose was too big for the sizes in trial. I called the help line and they were extra courteous and sent me an L2 free of charge. We had a virtual fitting and he is breathing so much better thanks to the excellent customer service team. Shipping was also fast!
Paige
Customer service is top notch!