Symone
I am unable to download my insurance…
I am unable to download my insurance certificates.

Insure Fitness Group offers professional and general liability insurance for fitness professionals across 500+ disciplines, including personal trainers, Pilates instructors, group fitness instructors, fitness students, online classes, and more. As an A-rated provider, Insure Fitness Group is trusted to keep fitness insurance simple, affordable, and dependable. Coverage is available instantly and offered in all 50 U.S. States. Protect your fitness career with Insure Fitness Group for only $189/year.
Insure Fitness Group (insurefitnessgroup.com) has 582 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 9 reviews with 3 stars · Clear filters
Symone
I am unable to download my insurance certificates.
Loretta
For customers who continue to insure with you, it would be nice to offer an incentive to continue such as a discount or a promo code. i could go with several other companies with same coverage and similar fees.
Jennifer
When I first started, I feel like the rate was far more reasonable. I am going to be looking around at different companies for next year.
Pamela C.
The phone information on 07-29-25 was VERY well done; very professional, patient and helpful. The webpage and logging, not so much. My password that I used to make the payment was accepted. When I went to the IFG site my password did not work...I went slowly...no go. Had to reset...that took many trials, and still did not work. If it is my error...which I suspect you will say "yes," then I will need some help. I will try to call during your working hours. Thank you. Pamela
Response from Insure Fitness GroupAug 18, 2025
Hi Pamela, We are sorry to hear that you had trouble access your member portal. We are happy to help you reset your password, please call us at 800-379-7799 to speak to a live representative.
Tina T.
The monthly is deducted in Full! I put in for the monthly plan and the PayPal prompt took me to Full payment deduction. It was misleading and I was told after calling the office that it was PayPal action as a third party vendor??? But it's what you are using for transactions 😞 Either way that put a bad taste in my mouti I viewed it as we are putting up monthly options but will take the full amount unexpectedly. I just need to be responsible and insured so I will deal with the circumstances.
MARIO
A little expensive. Also having to pay $10 for every COI for each location is steep.
Benjamin
Lower the price $100 and I'll give you 5 stars
Mary
The experience was fine and very easy to navigate. I’m sure it’s going to be great insurance. Just know that customers are going to be highly pressured into submitting reviews. I wish this part was done at my discretion and not a forced aspect of purchasing insurance.