Insure Fitness GroupReviews of insurefitnessgroup.com

The terms of being a student are vague and unclear. It should be stated on your website that a student refers to a Pilates student not a college student. That lack of clearity followed by the very unprofessional customer support service that was offered were so off-turning that I have found a different insurance company

Cannot contact for certificate or any other questions. Does not mail request to my email, but other company related emails arrive.

Customer representative was initially helpful but grew inpatient during our conversation and did not professional guide me to a resolution. An email was sent to superiors (initiated by representative) and I received a quick follow-up explanation to my issue; however, my request for further investigation into the extremely unprofessional experience that I had (i.e. I was told our conversation was recorded- which I was glad to hear) has yet to be acknowledged (it’s been a few weeks). I’m thinking it’s either someone’s “vacation time” or there’s a personal relationship between superior & representative. I’d like to also point out that I’ve been a 5-year loyal customer with their services.

Way to expensive to having to being renewed every year.

They never switched my insurance!

the worse company dont use it will steal your money!!!!

Can't sign into my account, tried changing the password about 8 times....nope keeps telling me time expired, a whole minute later. 😡 for some reason my COI didn't download, can't retrieve it.! So far $198. For nothing!!! Lillianne

unable to distinguish between billing and shipping address and it took a while to realized that I had to make them one in the same.