Beauty & Bodywork Insurance Reviews | Read Customer Reviews of insurebodywork.com

Beauty & Bodywork InsuranceReviews of insurebodywork.com

4.371 reviews
Insurance
260 S 2500 W, Pleasant Grove, Utah

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Beauty & Bodywork Insurance

About Beauty & Bodywork Insurance

Beauty & Bodywork Insurance (BBI) offers affordable, top-rated coverage for massage therapists, cosmetologists, estheticians, and many more beauty and bodywork professionals. Buy a policy online in under 10 minutes, receive your instant certificate of insurance, and get back to helping clients look and feel their best. Voted “Most Affordable Esthetician Insurance in 2026” by Investopedia and backed by excellent-rated carriers, BBI proudly protects over 70,000 industry professionals and counting. Get preferred $3 million general and professional liability aggregate coverage starting at $9.99 per month or $96 per year, plus multiple options for your tools and supplies. Own a salon or spa? We have comprehensive policies for you, too, with simple pay-per-station coverage that automatically protects the technicians who work at your location. Add on optional coverages, like cyber liability and sexual abuse and molestation (SAM) insurance (exclusions apply), to protect how your business actually runs. For tailored beauty and bodywork coverage, plus resources that make insurance simpler than an everyday shade match, head to www.insurebodywork.com. Work confidently — BBI’s got you covered.

Beauty & Bodywork Insurance (insurebodywork.com) has 71 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: insurebodywork.com
Website: insurebodywork.com
Category: Insurance
Location: Pleasant Grove, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Beauty & Bodywork Insurance reviews

Showing 10 reviews with 1 star · Clear filters

Julie G.
Jul 14, 2026
One of their customers
One of their customers, who I do not know, used my card without permission and Beauty and Bodywork Insurance will NOT refund my money. They do not do a thorough investigation or compare who is on the card to who is purchasing insurance. Justin stated that the person who committed the fraud can only ask for a credit. DUMB!
Response from Beauty & Bodywork InsuranceJul 15, 2026
Hi Julie, thank you for reaching out. We take reports of unauthorized charges very seriously and understand how upsetting this type of situation can be. To protect our customers' privacy, we are not able to discuss or make changes to an insurance policy with anyone other than the named policyholder. When a charge is believed to be unauthorized, the appropriate next step is to contact your card issuer or financial institution. They have established processes for investigating disputed transactions and issuing chargebacks when appropriate. While we understand this may not have been the outcome you were hoping for, our team is required to follow both privacy requirements and payment procedures. We appreciate you taking the time to share your experience. If the named policyholder has any questions regarding the policy, they are welcome to contact us directly at [email protected] or call 877.536.7290. Our team will be happy to assist. - Emanuel
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stephanie C.
May 5, 2026
They just take your money/scam
I've emailed multiple times after only one week of this policy. I no longer need it and no one has called me back nor emailed back. Their customer service is non existent. All they do is take your money I can't imagine if you needed to actually use this insurance. DONT RECCOMEND! SCAM SCAM SCAM!
Response from Beauty & Bodywork InsuranceMay 6, 2026
Hi Stephanie, thank you for reaching out. We understand how frustrating it is when you are trying to cancel a policy and do not receive a timely response. After reviewing your account, we can confirm that your policy has been canceled and a refund has been issued. Our team also followed up with you directly by email to confirm the details. We appreciate your response and are glad this has been resolved. If you have any questions, please contact us at [email protected] or call 877-536-7290. Our team will be happy to assist. - Emanuel
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Eric
Oct 24, 2025
They charge without any notice few years
They charge without any notice! Even scarier is that they collected the money even though they didn't renew the policy! Maybe if there's an automatic payment reminder, it's unclear! Be very cautious when buying insurance from them or stay away from them! Don't be tempted by the cheap money! They will try to get it back!
Response from Beauty & Bodywork InsuranceNov 5, 2025
Hi Eric, thank you for reaching out. We’d really like the chance to take a closer look and make this right for you. I wasn’t able to locate your policy using your profile name. When you have a moment, please contact us at [email protected] or give us a call at 877-536-7290, and we’ll be happy to help. - Emanuel
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ouka
Oct 3, 2025
Couldn't get insurance to protect me…
Couldn't get insurance to protect me against sexual harassment and assault because I was a male I massage therapy even with a clean background
Response from Beauty & Bodywork InsuranceOct 8, 2025
Hey Ouka, thank you for reaching out! We understand how frustrating that situation can be. At Beauty and Bodywork Insurance (BBI) we aim to provide coverage options that meet the needs of professionals in the industry while staying compliant with current underwriting guidelines. If you’d like more clarification or information, please reach out to us and one of our agents will be happy to assist you. - Emanuel
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Stephanie
Jun 21, 2025
Horrible experience with company
Horrible experience with company, trying to cancel your membership is more than a hassle. They request signatures emails to specific parties etc but did not require any of this to sign up. We’re in June now and I’ve still not been cancelled I’ve been trying since April
Response from Beauty & Bodywork InsuranceJun 24, 2025
Hi Stephanie, thank you so much for reaching out and letting us know what’s been going on. I’m sorry for the delay and the frustration this has caused, we know how important it is for things like this to be taken care of quickly and clearly. We were able to locate your policy and can confirm that it has been successfully canceled. If you have any other questions or need further clarification, please don’t hesitate to contact us at 877-536-7290 or [email protected]. We’re here for you and happy to help. - Emanuel
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Julia
Nov 8, 2024
Don’t go with them
They dropped my insurance and gave me a BS answer as to why they did it. Their underwriters are jerks!! I was paying my premiums monthly and they refused to to give me insurance. They also blocked me from being able to renew my policy when they claimed it expired. They absolutely have the worst customer service.
Response from Beauty & Bodywork InsuranceNov 12, 2024
Thank you for reaching out, Julia! We understand that it can be disappointing to have your coverage canceled. In cases like this, it's usually because some of your business practices are excluded in our policy. We want to ensure our customers have the coverage they need and expect, especially if they ever need to file a claim. We hope you are able to find a plan that suits your needs. If you would like more information or clarification, please feel free to contact us at 877-536-7290 or [email protected]. We look forward to connecting with you soon! - Emanuel
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Amanda P.
Jul 23, 2024
If I could give 0 stars I would
If I could give 0 stars I would. I payed for first and last months coverage and canceled after one week. They refused to issue a refund of any kind. Worse customer service ever, after emailing and calling over 10 times I had to select the option to purchase coverage to get to talk to anyone. I would never recommend them there cheap for a reason. When I need insurance again it will not be through them.
Response from Beauty & Bodywork InsuranceJul 26, 2024
Hi Amanda, Thank you for reaching out and letting us know about this. We’re sorry for the delay and the trouble you’ve had—it sounds really frustrating. Although our policies are fully earned and typically non-refundable, we’ve reviewed your account and are making an exception in your case. We've started the refund process for you. A supervisor has tried to get in touch with you twice to discuss this further. To keep you updated, they’ll also send you a detailed email about your refund status. If you have any questions or need more help, feel free to give us a call at 877-536-7290 or email us at [email protected]. We’re here to help! -Emanuel
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Paesano
Jul 9, 2024
Poor customer service
They are great when you sign up and renew. I canceled my policy by deleting my credit card information, because there was no where to actually cancel. Since then I am getting emails from Rey trying to sell me again with manipulative wording and trying to sound like he has my best interest in mind, as if I'm a child and don't know how to make intelligent decisions. I replied to his email asking to be removed from their mailings, but it has yet to happen. On their website there is not way to "contact someone" - no phone number (it is in the email), and no way to unsubscribe nor delete my account with them. And no way to unsubscribe in the emails. I have called to try to stop their communications, and am now on hold where every 3-10 seconds a voice, that I'm assuming is Rey, repeating information. Very obnoxious!
Response from Beauty & Bodywork InsuranceJul 10, 2024
Hey there, thanks for sharing your feedback. We’re sorry to hear it hasn’t been a great experience. We’d love to look into your situation more. Unfortunately based on your username, we aren’t able to find you in our system. We’ve sent you a request for more details. If you’re able to provide those, I’ll make sure you are unsubscribed from our emails and that your policy is cancelled as requested. If you’d prefer to reach out, our phone number is listed on our website on the top right of the page - 877-536-7290 and we have a chat available there as well for faster responses. Thanks again for sharing your feedback, we’ll work on improving this experience for future customers.
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