Christina P.
They tried to short me shifts from one…
They tried to short me shifts from one of the jobs but overall Instawork was good with communication but dickies was not

Instawork helps you find work that fits your schedule. We’re taking the pain out of finding flexible shifts, or full time positions. Set your own schedule and see exactly how much you’ll make before you even book a shift.
Instawork (instawork.com) has 440 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Christina P.
They tried to short me shifts from one of the jobs but overall Instawork was good with communication but dickies was not
Jay
I’ve completed nearly 800 gigs over several years with Instawork, and this was by far the worst experience I’ve had. This was my first time ever attempting to use my accrued sick hours. After hundreds of completed gigs and years on the platform, I tried to use sick leave for a legitimate illness—something protected under California state law. Despite giving proper notice, the app repeatedly failed to process it and marked it as ineligible. I made five separate attempts through the app and support chat. Every time, I got the same result: extremely long wait times (over 22 hours at one point), and when a live agent finally responded, they did nothing to resolve the issue and simply closed the chat without allowing a response. There is no efficient way to reach a real person, and it feels nearly impossible to get in contact with anyone who can actually fix a problem. As a direct result of this system failure, my account was suspended. This raises serious concerns about compliance with California labor laws regarding paid sick leave. Workers should not be penalized for attempting to use legally earned sick hours—especially when it’s their first time and the platform’s system is malfunctioning. The entire experience felt like a broken system. I have everything documented from start to finish. I would strongly advise others to think twice before relying on this platform.
Gina C.
I started on 4/14/26. My choice of payment method is & was weekly. The job assignments are great, the pay is great Then on 4/24, I was informed that my payment method was changed to Insta Pay. I never authorized this. Instawork doesn't have a working phone # or email. Instead, employees deal with an online robot I sent a message to Instawork via X however, I haven't received a response.
Prakash C.
My experience with Instawork in last 10 shifts was amazing. Instawork job description was right always and I didn’t face any pay issues. Also I liked work with Instawork and I want to continue in future. It helped to enhance my experience in various ways.
Melanie M.
I had a very good team thankfully but sadly I felt lied to, when I took the shift I specifically booked because it stated in the description that it was specifically for the rooftops and since I had worked there last year it was the shift and area I wanted to work. I think is a bit unfair and unprofessional. I really enjoy working with instawork since I have since last year but I feel this details should be taken into consideration.
Silvanus J.
Flexibility and top pro bonus. Great pay. Various positions
Cora C.
So far no bad experience with employers or pay
Hobie
Lots of people working hard together. Impressed with Culinary leadership and supportive roles.