Instant PotReviews of instantpot.com

INSTANT POT DUO PLUS 8 Iitre. If your looking for a pressure cooker that will cook 8 litres, don't buy this one..... it only cooks 6.3 litres. How can they call it an 8 Litre you ask ? Well it has an 8L pot inside, BUT IT CAN ONLY BE FILLED TO TWO THIRDS OF IT'S CAPACITY when used as a pressure cooker. WHAT A JOKE, TO CALL IT AN 8 LITRE COOKER.

Bought my wife an instant pot just after Christmas 2023. It lasted about 8 months before an error code showed up and it wouldn't work. We called corporate and after of about a month they send a new one. The new one lasted about 6 months when similar hardware problems happened. After contacting corporate this time they informed us that they couldn't do anything because we didn't have recept for the one they replaced. Don't buy this junk.

Had an issue with my air fryer. Have bought four air fryers from them and have always had an issue. So, I went to the website and filled out the long involved form. I got back an email confirming they received my inquiry but "due to maintenance" they will have a delay in responding. I waited days. No reply. I called. I am told by the computer that they are too busy and to contact them via chat on the website but they have to know there is no chat, only the long form to fill out for email they know they will never respond to. There is absolutely no way to contact them unless you call them and ignore the message telling you to hang up and to on line to schedule a call back, which doesn't exist, either. So I listened to the messages repeatedly until a person got on the line. He told me I would have to send a video and they would consider responding. And he knew that was a lie. When I told him about my horrible experience contacting them, he told me he didn't have to listen to my complaints and he hung up. I am sitting here is complete disbelief. They need to go out of business for this lack of care for their customers. Karma, folks! Oh, and by the way, I sent them three emails days apart, and the response is always that they are undergoing maintenanace. I wonder if the President or CEO is aware of this?

Gently used unit shows C6H error code, making unit inoperable. Customer support says i must have caused it to burn, but research says it's a hardware issue, as long as user hasnt gotten liquid in the unit or allowed it to burn with no liquid- i assured them it's never happened, i always take good care of it. They told me my unit is basically garbage and to buy a new one, but cant offer any assistance since my husband bought this as a gift and didnt save the receipt after a few months. Now im seeing other reviews with the same error code and issue, and im disappointed instant pot wont take accountability for their hardware issue. Before the issue, i had no complaints! But going back to the BELLA brand which is cheaper and lasted 5 years, compared to instant pot's few months.

I bought the Instant Pot about 5 years ago, and found its error code C6H yesterday. I contacted its support line, and waited for 1 hour. The support agent is come from Philippines. She said that the company does not support the module, even not part available. And only solution is give up the pot as garbage, and buy a new one. It is so frustrated for their product and a long time of waiting from Philippines instead of North America. Never use their products again!

I cancelled order which they ignored. Made complaint which they ignored. Emailed 3 times which they ignored. It had been recommended as a deal on Martin Lewis website!! Disappointing all round!!!!

08Apr25 I bought a Instant Pot Duo and received it 12Apr25, the product was faulty [would not pressurise] and there is no way to contact Instant Pot other than via website form which they don't reply to.

Bought air fryer in July - relay board caught fire feb - unfixable. Scott Dahl 2182821804 Minnesota