instaGC.comReviews of instagc.com

they were a good site till they started holding your points in frozen for whatever reason they want or just refusing to pay out i left the site once told them to delete my account cause they would not give me my 464 points for over two months then came back to see if it was any better earned some points went to frozen waited 15 days got told i do not use the site enough to get the points i earn so go waste time doing survey's that do not pay to get your points is not what i agreed to when i signed up its not a very good site anymore stay away

It's a good site with instant Paypal payout. Multiple rewards to choose from and many earning opportunities.

Excellent....

My absolute favorite site. I've been a member for about three years and I've earned over $3000. I can easily get $5 dollars a day here. It just depends on how much time you put in. You can cash out with only a $1. Multiple ways to cash out too. Give it a try.

I've been using instaGC for some time to make some extra money. The money earned from rewards can be withdrawn quickly and easily. I had a technical problem, I contacted them and they responded extremely quickly (exactly 3 hours) and helped me solve the problem. You can trust them! Thank you instaGC team! You are the best!

Poor customer service The surveys I think you can get paid better elsewhere and the customer service is of a very low standard in my opinion. It could of been an attractive platform for survey earnings if the customer service was a lot better and their customer services had decent soft skills. I have been a member of Trustpilot for quite a while and only ever fed back on two other companies. I felt this could not go unmentioned about instaGC.com Based on quality of the customer service I felt is was necessary to express my dissatisfaction with the poor level of customer service that I felt was being demonstrated based on my interaction with them. I hope this can be a learning curve for the company and even a learning curve for myself to try and understand that good quality customer service is never guaranteed. If customer services are of a decent service you can overlook other flaws in the business model being demonstrated. They have a chat forum which is run by moderators that seem to have limited customer services skills and when challenged they ban or delete your comment. It could of been an excellent website and platform if they understood the ethos that "a customer is always right". Even if you do not agree with it, which you are entitled to disagree with, good customer services create the perception at least. The moderators are quite quite rude in my opinion and one particular moderator has minimal customer service skill from my observation. I raised this offline in the tickets and nothing changed. As a result of poor customer service I requested the closure of my account and to be sent an email confirming my account has been closed, a simple request. To date I have not received an email confirming this and there is resistance to carry out my simple request. A mere 2 sentences in an email would suffice. You report matters through a customer service portal and despite trying, I never got the name of who I was actually speaking to, their level in the company, how to escalate a complaint further. I believe any company that represents a level of quality or customer service understanding will always provide you with a first name of who you are speaking to and their position in the organisation. I didn't know if I was speaking to the same moderator that I felt was being rude or if it was their line manager or someone more senior. It was just blank. Work at home woman's review of the website and the moderators I echo unfortunately. Trustpilot is not a place to vent just negative views as I understand it. It is a place to voice praise or dissatisfaction with a company. For InstaGC, praise is that the platform is set up to help those with not much money raise a few dollars/pounds in their spare time. Dissatisfaction is the poor customer service skills of the staff AND the lack of willingness to understand just how negative their behaviour can come across as. Dissatisfaction is also that the revenue that can be earned is much less than other similar websites. You could have a survey that takes 10-20 minutes which translates to 1-2 points. 1-2 points is literally a few pennies. Not all surveys are that poor in their payout but together with other surveys having frozen points and late disqualifications, you could find yourself spending hours on the website and earning pennies. If they don't address that then they will lose customers. Online surveys are a great way to obtain customer views but customers want to be rewarded a fair rate. The weekly bonus instaGC offer for watching videos is tiny and the weekly bonus of up to 5% of your surveys is not as rewarding as one would hope based on the primary payout being so low. My closing thought is that they need to look at their competitors. Others have a greater amount of understanding and respect for the customer in many ways and they listen more. Their payouts are greater too. Other survey sites offer as much as £1 for 5 minutes of your time. This is a greater improvement on the payout of a number of surveys that instaGC offer. If you don't listen and adapt you will get left behind instaGC. "The customer is always right" and "Cash is King".

I love InsaGC !!!! ANy time i need some quick money for my in game purchases or to treat my self to some brewskies or domino's ..InstaGC is the place i got too.. Super fast Payouts and all that good stuff

Great experience!