Insight Pest SolutionsReviews of insightpest.com

They were good until I needed them to fulfill upon the warranty. For 2 months texted, emailed, went on company website and filled out form saying I have bugs and spiders. No one contacts me back. Tried several times and last one on corporate site I asked if kelowna was no longer in business. Nothing back so I get another company. Today they reach out with an appointment for my 4th service. I saod cancel, explained and they said although I can cancel anytime I still have to pay for it. They take no accountability that they broke the contract by not fulfilling upon warranty, no response and they said we'll you should have phoned instead. I personally like a paper trail especially for warranty issues. So now they are just going to bill me. So wrong. Be ware. They were good until they weren't.

I made a mistake by signing a contract I thought was for a year that turned out to be for multiple years and when I terminated services for lack of benefit I was hit with a 400 dollar penalty. Bad on me for not reading the fine print.

Terrible customer service. Do not use

Stay far away from Insight! A pushy door-to-door salesman told me it was a no-obligation trial for $50 and that I could cancel anytime without penalty. He had me sign a tablet that only showed a signature box. Well, turns out I signed a 12-month contract. When the service didn't work and I tried to cancel, they hit me with a $250 cancellation fee. Stop paying for ghost services. #Qu𝘰rentseven’s provides real-time, verifiable data so you know exactly where your investment stands.

Faite attention je cote 1 etoe y a rien qui marche ,il veulent juste votre argent services clients 0 ,,1 ans et pire qu avant

Insight pest came to my door offering services in the neighbourhood. The sales guy was very shady in the way he presented the "4 treatments" contract. No cancellation was ever mentioned before he shoved a contract in my face to agree to the treatments. After the first treatment and a free call back I had more ants and wasps in my yard than I ever had before. I asked to cancel any further treatments and was met with a $200+ cancellation fee. So now I'm supposed to be out over $400 for a service that didn't work. I should have read the reviews prior to signing up as it seems this is fairly common. I have received other pest control services and they have always worked after the first treatment. It makes sense that they need to rope you into a contract because no one would ever call for a repeat service since it doesn't work.

Vendeur sur la route Kevin qui ment comme il respire, les services offerts sont très dispendieux versus ce que leur vendeur/menteur nous a dit. Je ne recommande vraiment pas leurs services, beaucoup trop dispendieux. La compagnie endosse tout ce que leur menteur vous dit, très déçu.

Beware this company. I missed the fine print and was being charged almost $100 per month and then I had to pay over $500 to cancel service!!!