Insight Pest SolutionsReviews of insightpest.com

Horrible! 0 stars if it would let me. The reps lie, the price you sign up for they increase before sending you a copy, the products Don't work, their customer service moto seems to be "it's not my job to look after that" then they send you to a voicemail for which No one calls you back. You're better off going Anywhere else.

If I could give 0, I would. This company is a subsidiary of Greenix. Don't fall for the amazing sales pitch. All BS. I've only been a customer for a week and they've lied to me 4 times, missed appointments without a phone call. They're supposed to take care of a bad vole problem I have. The sales guy said they can get rid of them easy. The guy who showed up(on the wrong day) told me they can't. It's on their website that they can. Then he talked to a superior, said they would come back. For 3 days nobody even got back to me. I had to call them. It goes on and on. DON'T BE FOOLED BY THE SALES PITCH. They're horrible

Do NOT USE THIS company! Absolute SCAM. They don't do anything they claim they will and even if you have a death in the family or you have to move out of the country they will not give you the grace, like a fair & kindly business would, to end the "contract". Please, save yourself, go with an honorable & reputable company like Barrier or Aspen, anyone other than these SCAMMERS!!!!

I had a very disappointing experience with this pest control company. They were unable to resolve our ant problem despite providing their service, which was frustrating enough. However, the biggest issue was their payment process. The staff seemed unable to properly handle basic credit card information to process the payment. What should have been a simple transaction became a confusing and time-consuming ordeal. A company that accepts credit card payments should have a reliable and professional process in place. Overall, I paid for a service that did not solve the problem and had to deal with unnecessary frustration just trying to pay. Based on my experience, I would not recommend this company.

Absolutely worst customer service I have ever received from any organization! Don’t walk away, run!

If I could give lower I would. Promised I could substitute a service if one primary wasn’t required. Then told I couldn’t. They don’t treat bumblebees which was not made apparent and in the fine print. Cancellation is 226$. Stay away from this company at all costs

I had a young man, and another later come to my door to tell me about Insight. He showed me the pricing and services. I was told I could get a discount today only, as they would not be in the area again for a month. I actually saw them 2 times in the area a day and another day after talking to me. I signed the invoice; they did not do everything they said. One guy sprinkled some granular pesticide on the ground. It smelt ready bad. The same guy swept some dirt dobbers off the side of the eves of the house, as well as wasp nests. He did not get them all. They were supposed to do indoor crack and cervices treatment, they did not. I was supposed to pay 59 dollars a month and if I cancelled, I would have to pay $299.00 for that service. I told them I wanted to cancel the next day, as I had 3 days to change my mind as they came to my door. They charged me the $299.00 for that 25-minute service. I told them I would pay the $60.00 but they insisted I had to pay the $299.00 dollars.

Very pushy door to door solicitors that refuse to respect the NO SOLICITING sign on my door nd keep knocking until I answer the door.