Insight Pest SolutionsReviews of insightpest.com

Doesn't work as we still have enormous spiders all over. We try to get ahold of someone and it's almost impossible to talk to someone. Then they send someone out which takes so long to get someone to come and the problem is still there. Try getting your money back and it's virtually impossible. They strong arm you into staying with the contract too. Please don't go with this company as you will be sorry.

A bit untrustworthy. Hidden costs, did not come at allocated time, quoted a different price than charged. So many red flags I would go with different company.

They didn't disclose up front that there is a $100 cancellation fee which is highly unethical. Never do business with these bastards ever! I lost my job and had to cancel a month after getting the service and that's when I find out about the fee. They're not up front about it, it's in the fine print of the agreement.

I wasn't aware that I was signing on with a contract service. I paid for them to do a service. The next month I get a charge. For what? nobody came out. Nobody was called. No service was needed. The next month the same. I just got another notice that they are planning to charge my card $280 for a cancelled contract. I think these guys are a scam. steer clear.

Watch out for the slick sales job. They don't make it clear that you need to cancel 30-days in advance to avoid a charge. Then, even though you've paid for that month, they won't come out and fix the poor job that they did in the initial visit. Our main problem is outdoor spider webs. Both my wife and I think we have worse spider webs than we had before the initial treatment. AVOID!!

The Salesman kid that sold me on having them come over 1 time for $99, I was explicit I ONLY WANTED 1 time spay and I would give them a call when I wanted more services done. I was told that wasn't a problem. Now they have tried charging me over $700 in a couple months and haven't even been to my house since the first time. I called them enplaned it all and they tried saying I can't cancel. On top of it I still had bugs creeping around my house 2 weeks later after the 1 spay, until I did it myself. 0 out of 5 star,. Terrible.

Nous faisons affaire avec la compagnie depuis 2 ans (guêpes, fourmis). Les techniciens sont généralement courtois (remarque : un est arrivé chaussé de souliers Crocs??). Cette année, c'est la galère avec le service, tellement d'insatisfactions! -Difficulté à avoir des retours d'appel -R-V prévu où personne ne vient malgré les appels en cours de journées pour valider. On me dit qu'un technicien est passé alors que j'étais à la maison toute la journée... je n'ai pas apprécié ce mensonge. -R-V annulé d'avance où un technicien se pointe quand même... Ce n'est pas sérieux ni professionnel! Service à la clientèle courtois, mais il faut toujours répéter comme si aucune note n'était prise dans le dossier. Vraiment, pour cette année je ne recommande absolument pas!

Be very careful before signing with this company. Their one-year agreement automatically renews unless you cancel on time. Despite quarterly visits and repeated bait-box refills, I continued seeing mouse activity outside my home and in my garage. Their so-called “guarantee” only means they will return to inspect or refill the bait—not refund your money or guarantee that the problem will be resolved. In my experience, the service was ineffective. Read all renewal terms carefully and ask for the exact meaning of their guarantee in writing before signing.