Marc R.
Buyer beware
The sales rep that sold us the service, said if we were not satisfied, we would get a full refund. Also told us no cancellation fees. We even have a text conversation saying we could get a refund if we weren’t satisfied. I thought what’s there to lose. Turns out your money. It did not work. Couldn’t even stay outside for a fire there was so many mosquitoes.When I called to cancel and ask for a refund,they refused.got transferred to a supervisor and left a message but never got a call back. I called a week later and the customer service rep saidthat the refund of my services had been approved and should expect a refund in the next week. No refund, so I called back and was told it hasn’t been passed off to a manager yet and one will call me. I called today and They said they called and left a message but there is no record on my phone. They also conveniently have no notes on my convo from Sept 2nd which said I would be refunded. I would have gave a 0 star. Be weary of their salesman over promising and lying



