ins.comReviews of ins.com

DO NOT PURCHASE ANYTHING FROM THIS SITE! I ordered a dress for family pictures and paid for faster shipping. I received the dress 3 weeks after the date it should have been delivered. After opening it looked nothing like the picture and was the worst quality of anything I have ever bought online. It was so cheap looking that it didn’t even have any type of tag. I emailed the company over 20 times attempting a return. I received an email from them saying that I need give them the order number to start the process. I have them the order number and have never heard from them again after 3 months and now their email doesn’t even exist. This company is completely horrible. Again, do not order from them.

Awful merchandise. Terrible quality. Horrible clothing I emailed 5x asking for a return label and a refund. I got one response saying "we need to know why before we can give you be refund." ...after I explained 5x.

I received my order, later than expected. The low rise jeans were not low cut ( as shown in picture & in the explanation of item) , and a sweater that I purchased in size 2x was way too small ( I even ordered it 2 sizes bigger than I normally wear). I also am disappointed that every email I have sent to support/ customer service have all been returned as fixbounced or rejected.

Do not purchase anything from this site quality does not exist and returning it is a scam.

I ordered a jumpsuit, and after reading the reviews, I still ordered a Large because the reviews said it ran big, buy down size. It don’t fit. I think they sent me a small! The part that should be on your waist is in the middle of my stomach. Super tight high waters! Just a mess! I want a refund! Never order from them!

INS is big time scam. I have placed order with them since September and I have never received it as today. I emailed them multiples times and all they reply is “your shipmento is in transit” and no further information provided. Almost 3 months for a n order be delivered? I am going to initiate a dispute against INS. This is ridiculous 😡 Sandra p

It’s been two weeks since I wrote about an item I received with a broken zipper. Customer service is non existent. Do not buy!

The companies product is not the quality that shows on the marketing advertisement, and it came with no return label or invoice to return it. When I emailed them asking for a return label and invoice I received a reply stating someone would contact me shortly. No one ever did. The company is Bogus.