ins.comReviews of ins.com

This is the worst company and the clothes are overwhelmingly cheap. I ordered a dress that looked NOTHING like the one on the site. It looked like a rag a sumo wrestler uses. It was clearly used, defective and deformed. Above all else, you have to pay to return it at your own expense, they deduct a restocking fee and they only give you store credit. In addition, they want photos of the item. Really? You and you're company are not that important! Who the hell would re-order anything from them after receiving a piece of junk. This is fraud at its highest level. I'm sure everyone who works there are crooks. I am disputing this charge with my credit card company.

This company has poor business practices. If you want to return, they don't respond. If they do respond they never send you the info for where to return it. Also, I never got a refund. I did some research, and their address is in a warehouse with nobody there. Their products are made in China, and they make their cheap-ass products look nicer than they are. DO NOT BUY FROM THESE RIP-OFFS. YOU HAVE NO RECOURSE IF SOMETHING IS WRONG!

Please ladies do your due diligence, I wish I had taken my own advice. The dresses look wonderful on site”right “ they are not they are cheap looking and items are missing for example I purchased a white dress with a big bow in the back, bow is missing and the dress is so thin you see the color underwear you are wearing and your bra, if that’s the look you want then be my guess. The dress was for an event at church and definitely not the look I wanted. Also I can not get an address to return the item after numerous requests trough emails to do so. This store is a scam the only difference with some scams is that you may not get anything in return, with this company you do get something just not what” You Wanted “

Do not buy from them. The items I purchased were not only poorly made but the straps on the shirt were sawn in different places, instead of shoulder straps it has over the neck straps. Also I didn't realize that when they send me my order verification email they didn't provide me with a order number. I tried contacting them I got 1 email with a link to get a refund but without the order number I can't get my refund. I emailed them like 8 times and they just stopped answering my emails to provide me with the original order number. Now I'm stuck with items I will not wear. So I have to figure out how to get the refund and they can take their shirts back.

I have never seen a more unprofessional company in my life. I've been trying to get a refund on an item. I included an item number and description as requested. Response from site that it's an incorrect. I've screen shot the item and sent several emails and texts without any response. I will be contacting my back to dispute the charge. FYI it's almost 30 days in which time, no refund will be granted. Gonna report them to the Better Business Bureau as well. If I could give them a 0 I would have. I'm fed up with the nonsense!!

Do not purchase anything from the company the clothing is poorly made. I material is cheep. Customer service is awful, you can’t talk to anyone to return. You are stuck with clothing you don’t want. DO NOT PURCHASE!!!

I will never order from this again!!! Material is cheap quality, and doesn't look at all like the jacket I thought I was getting. Don't give money to this company - pure trash!!!!!!!!!!!

This jumpsuit I purchased is not flattering at all. I am a size small, average height, average proportions. The torso is too short and the material feels and looks cheap. Worse, the customer service of this site is awful, possibly nonexistent. I attempted to cancel the order and got no response or assistance. Was still charged, got this terrible product and still no assistance or response from customer service. I may report to BBB. I don’t recommend this product or this business.