INPRNTReviews of inprnt.com

Ordered prints, and at checkout said it would ship within 2-7 days. A month later it finally shipped, however they wrote the INCORRECT address on the parcel which wasn't the one I provided at checkout nor the one that was on the confirmation email, and so it went to a totally different address. Customer service still yet to respond and this was weeks ago. Avoid at all costs. Edit: In response to their reply on my review a *year* later, I never got a reply from their customer service when I enquired beyond an automated email saying they will reply soon, and I had to go to the address they had wrongly written on my parcel, and thankfully the person there was honest enough to give it to me. And upon checking the parcel, it was indeed the wrong address, one which I had NOT supplied, nor the one that was on my confirmation email. Thinking it was a one off (and the fact one of my favourite artists only sell through this site) I bought anyother item a few months later, only for the same address error to happen. Needless to say, I will never buy from them again as it seems they cannot write the correct address on my parcel despite it being given to them, and they answer to their customer queries a year after it was made :)

Awful company and customer service. I ordered 10 prints from my favorite artist back in January. They promised 5-10 days for shipping. The order took over a month to arrive and by that time I had moved, so the prints got sent back to INPRNT. I asked for a replacement and finally received the prints today (May 13th) over 5 months later. The prints were packaged so poorly that they all arrived completely bent, ripped, and ruined. There was zero instructions on the envelope they arrived in warning the postal service not to bend. At this point I just want a refund because the print quality was worse than my color printer at home and I don’t want to wait another year for a replacement. I will never purchase anything through them again.

I ordered 3 prints of my own work. One arrived with uneven borders (one-inch along the top and bottom, but two-inches on either side) and yellow tones were printed more green than yellow. A second image had a bold crimson color that came out a dull purple. And the last print has scratches or something on it. I supplied them with images and reasons for wanting a refund, but "Joshua" said he compared my images with those from my site and they looked fine. He surely knows better than me, THE ARTIST. And then said the damaged print must have been from my handling/framing it. I hadn't framed that one yet. So, yeah, just an awful and expensive experience.

I made an order eight days ago. I accidentally ordered two copies of a print instead of one. I contacted them immediately and asked to change the order. They replied that they could not change an order once it had been placed, but were able to completely cancel the order and would issue a refund "in several days." I still have not received my refund. I wrote them asking about my refund status. They now say that a refund can take eight to ten business days -- up to another week. This order was through Paypal, it's not like they have to cut a check or anything. If they had issued a refund on the same day, I would have been able to re-buy the print I wanted and we'd both be happy.

After being on the platform for 7 months and creating a following on social media for my artworks, Inprnt, without warning, without consulation, deleted all of my works from their site claiming I broke their guidelines. I then reached out to them about which guidelines I broke and they didn't respond to comment. They also did NOT provide me with the money that was owed to me from sales, because they deleted my entire account without warning. Disgusting. I can only assume they believe it was because my art was digital art and they recently added some guideline about AI art, which mine was not. How do you determine digital art is AI???!!! When all digital art is a form of retooling of designs aka photoshop in one form or another. After spending 100's of hours creating the artworks / portfolio and uploading to their site, I couldn't even get my descriptions, keywords or metadata back or the money I was owed. Horrible experience and good luck to these people if they believe they are proprietors of what is 'real' art and not. Most digital art online is created with Adobe, microsoft, canva and other design tools, AI or not. I guess spending hours editing, drawing and creating digital art means it must be AI these days. Avoid them.

Right when I wanted to complete the order the website crashed on me, my order didn’t go through but they still charged me money. Wrote an email the same day to tell them about my problem so they maybe would be able to either fix it or refund me so I could re-do the order. Unfortunately they didn’t answer my email, or answered me through any of the other problems I tried contacting them through. Absolutely horrible customer service and all I can do is hope that PayPal will refund me since it wasn’t a cheap order either.

Extremely disappointing. Purchased several prints, the transaction went through immediately then I didnt hear anything for weeks. After requesting a shipping update they sent two emails. One for shipping and one telling me it shipped, no apology, no refund.

Ordered a phone case 4th Nov - now more than a month later it still hasn't arrived. Their website claims an estimated 10days for international delivery, yet 30+ days later and nothing has arrived. Stay away if you are not in the USA and INPRNT, you really shouldn't accept orders from overseas if you can't be bothered to offer a delivery service that works.