INPRNTReviews of inprnt.com

I'm an artist and have been requesting an early transfer since over a week ago, multiple emails sent with zero response. Extremely frustrated with the terrible help service. I am entitled to get paid for my work as an artist and feel that Inprnt takes advantage of the artists that use their service.

They are extremely slow releasing funds I made from sales taking weeks with the longest being 2 months, their turnaround for shipping prints out is slow as well despite saying the turnaround time is Generally 5-7 business days on their website, every single time I’ve ordered prints for samples has taken over a month to arrive I recently placed a larger order for a convention and emailed them multiple times about lead times and haven’t gotten a single human reply and have generally had a terrible experience contacting them. whether it’s predatory behavior or just incompetence I wouldn't recommend this to other artists

Terrible service, I ordered a month ago and still no update on my order. Of course you can't cancel with a click. Customer service takes a week to answer, write 2 message and then it's back to complete silence for days. It's a shame because the artists I like only sell their art here. But I am never ordering again and still waiting to know if I will ever receive the prints.... EDIT : if only they were as quick to answer client's request or complete the order as they are to answering a bad review here....

I'm an (small) artist on INPRNT with the occasional sale. I have been selling on INPRNT since 2022 and made one transfer request for my available funds last year. It took about a month (and multiple enquiries to customer service) for them to transfer the money from the sales I made to my PayPal account. Now you have to reach out to their support if your sales are below 100 dollars and you want to withdraw the money "early". Reached out to customer support on October 28th and have not gotten a response ("The team should reply to your inquiry within the next 2 business days"). If you send them a DM on Instagram you get an automated reply saying they are a small team and they do not offer support on social media. I then commented on one of their posts (they post regularly on Instagram) that I was still waiting for a response from their support team. I was then asked via DM to provide my email address, which I did. They still haven't even viewed my reply, but were quick to delete my comment on their post. Being ignored like this as an artist (the very people they have built their business on), is disappointing. Not sure if I should delete my account in hopes of being payed or wait and close my account after I have received the money I am owed. I will be looking for alternatives either way.

Avoid at all costs this company. I finally received my order after more than a month. The delivery time was supposed to be 10 days maximum. I also had to pay an additional customs tax of 10€ which was not even mentioned as a possibility when I placed the order on their website. They never replied to my emails. The DHL tracking doesn't update you on where your order is, and you end up thinking it's just lost. Trust all the bad, terrible reviews they don't even bother to give a plausible explanation to and DO NOT ORDER FROM THEIR WEBSITE. You'll notice by yourself they also have some of their artists complaining about how they run their website. Absolutely unprofessional

I've been an artist on INPRNT for around six months. While uploading artwork and creating listings is straightforward, and the pricing seems fair, I'm disappointed by the platform’s approach to feedback. With negative reviews here on Trust Pilot outnumbering positive ones by 3:1, INPRNT’s dismissive responses to artist complaints are concerning. Not a single reply acknowledges or takes responsibility for service issues. INPRNT, please listen to your artists—without us, there’s no platform.

I haven't received my order yet and I can already tell you not to deal with this company. Just after finishing my order, I realized that the address was wrong, and they DON'T HAVE A WAY TO CHANGE IT. I can't stress this enough: my order hasn't shipped yet, they surely haven't finished preparing it yet, and they don't have an option to change it like every other normal company? So I go to cancel it and guess what? They don't have an option to cancel it. Ridiculous company, I will never deal with them in the future. EDIT AFTER THEIR RESPONSE: don't trust what they're saying, I went to their site in order to change the shipping adress both on mobile and on my PC, and it specifically says the shipping address CAN'T BE CHANGED ONLINE. I have a screenshot to prove it in case anyone's interested.

I sold prints with these jokers for several months. Then I changed my email, which I used to receive Paypal deposits. So went in to change it on the site but the process involved sending a confirmation email to my old address! What's the point in that, given that clearly I don't use my old address any more because if I did, I wouldn't be changing it? No worries, though. I contacted them and explained the issue and said that because I no longer had my old email I'd need to arrange to send the funds to my new email address. Their response was they could do nothing about it. Despite the fact I proved I owned the account, and provided full evidence that I was the person associated with the account, they outright refused to give me the money they owed me. OK, it was only about $100 (thankfully I'd already transferred most of it) but it's the principle. Blatant theft, no two ways about it. I don't know what the quality of their prints are like, but if they're even a tenth as bad as their service then they're garbage. Just to check, I went on their site today, some time after this had all happened. Lo and behold, I got my money back!!!! No, I'm joking. It still demands that I confirm the change of email by clicking on the link of the email they sent to my OLD address. Basically a scam. Do yourself a favour and stay away from these clowns. Edit: In response to the reply, it is just BS. I contacted them several times and after saying there was no other option, eventually said I should contact them on social media. I'm not on social media (and how would that verify my account anyway) so I told them, to which they replied effectively, tough. So they're liars as well as incompetents.