INNSTAR® Official StoreReviews of innstarstore.com

Response from INNSTAR® Official StoreOct 12, 2022

Thank you Kid for your feedback. Please contact us as soon as possible so we can re-ship the correct products. Kind Regards

Response from INNSTAR® Official StoreJul 25, 2022

Hello, our current prices are actually the best prices on the market and warranty includes free resend on all issues for a total of 6 months to all countries. Thank you

Response from INNSTAR® Official StoreApr 19, 2022

Hello, your order has been delivered shortly after you posted your review! We also provided a partial refund for the inconvenience. We are sorry for the delay on your order and hope the solution we have provided is satisfactory. Best,

Response from INNSTAR® Official StoreOct 7, 2021

Hello Ruth, I see you have received your order within two weeks after placing your order, including weekends. I am sorry to see you had a small delay, sometimes we do fall short and we are working very hard to constantly improve our shipping service. Regarding the return policy we do have on right here: https://innstarofficial.com/pages/returns.

Response from INNSTAR® Official StoreSep 21, 2021

Hello Marse, we are sorry to hear you do nto have a positive experience. We are working hard to offer superior products. Please contact us at [email protected] to tell us more about what exactly you want us to improve about our fitness equipment. Yoru feedback is important to us. Thank you

Response from INNSTAR® Official StoreAug 19, 2021

Hello MC, Gabriel here from INNSTAR® Official. I am sorry to hear that you did not have a positive experience. Please note that we are working hard with the shipping companies to have products shipped back at your local country INNSTAR® Production Facility (USA-UK-CAN-DENMARK-GERMANY-CHINA). We are soon going to allow this service. Anyhow, we thank you for your feedback.

Response from INNSTAR® Official StoreJul 30, 2021

Hello Andrew, I see your first order was placed on the June 12 and arrived on June 17. For your second order, your product had some delays which rarely happens. Regarding your missing products, you could have just contacted us as we have not received any email to your name or order regarding your issue. If you would have just contacted us we would have sent you the replacement products at no extra cost. Please contact us at [email protected] so we can help further.