Innovative Partners LPReviews of innovativepartnerslp.com

This plan has been a lifesaver! It doesn't cover everything, but it's perfect for my basic healthcare needs. Plus, the savings compared to other plans are amazing.

The pricing reasonable, and the coverage fits my needs. I had to call in once to clarify something, and the representative I spoke with was professional and quick to resolve my issue.

Worst insurance ever. Most doctor's offices don't even know what it is. They keep denying claims my doctor sends. They only covered a small fraction of my mammogram and bone density scan. They are impossible to get a hold of. Once you do there is so much background noise you can hardly hear them. It almost feels like a scam but they do pay a tiny bit. It's cheap insurance so you get what you pay for. Your better off paying for better insurance.

I have had a terrible experience with Innovative Partners Insurance. Without my consent, they issued two identical insurance policies under my name and charged me for both. After discovering this error, I contacted their customer service team multiple times, only to be told that they would not refund the money because I "didn't catch the mistake within 30 days." This is unacceptable and feels like a deliberate lack of accountability on their part. I explained that I was in the process of switching bank accounts at the time, which delayed my noticing the duplicate charges. Despite this, they offered no resolution or understanding. This is not the way a professional insurance company should treat their customers. I will be pursuing small claims court to recover the money they wrongfully charged me. I would advise anyone considering Innovative Partners Insurance to look elsewhere for coverage.

They lied to my about everything. They still have not paid on my bills of as 12/12/2024. Now I'm getting bills from all my provider to make payments on all the bills that the insurance should of been paying on. I'm now putting a complaint in with the NV Division of Insurance.

This company literally charged my credit card over $1700 within the last 5 months before I realized it. I am paying for someone else’s insurance plan in Florida. I live in Oklahoma and have never even shopped for a health insurance policy because I have VA insurance and a supplement and have had these plans for the last 10 years. This is unbelievable!! I hardly even use my credit card so I have no idea how exactly they were able to steal my card number and set up these recurring drafts. This company have over 200 negative complaints on the BBB within the last 12 months. Total SCAMMERS!!!

I made a video about my experience on my YT channel: EclecticianG. Yesterday, I wanted to change my Medicaid provider to CareSource and found the (*FALSE*) phone number, 1-888-910-5455, on a website that I thought was legit. I called up and the man who answered said "CareSource". I told J that I wanted to switch their company. He asked a lot of questions, including WHY I wanted to switch and whether I had any NEW pre-existing conditions, to which I answered that my current Medicaid provider has all the info and I don't have anything new. He collected almost all of my personal data, including name, address, phone, SSN, b-day, and card info. He said he was signing me up with their PPO service as that would be more beneficial for me but, later, when I asked what the difference was between that and HMO, he claimed that there wasn't one (so why are there both, right?). He stated that there wouldn't be a deductible, but there would be co-pays. I asked why, since my current provider doesn't require co-pays, (if I were at a lower tier, the co-pay would be TINY compared to the numbers he gave), and he said he would look into getting that adjusted afterwards (never happened). That was the first red flag - anything involving an agreement should be handled before signing! He stated that, because I needed the switch to occur immediately, it would be in effect at midnight, but I would have to pay a transfer fee of $382.89, otherwise it wouldn't transfer until next year. (Later, I called the real Medicaid Hotline and told them about this, and they said an immediate transfer is not possible - it's always the first of next month - NOT next year!) He sent me a link and asked me to go through, checkmark everything and submit the application. There were 3 check boxes and 4 files to view. I opened the 1st, which was a "joinder agreement" (he lied and claimed that was just the application), which was a limited partnership ("NALP") agreement that required me to work at least 500 hours online. I told him that and he again was trying to allay my concerns by lying that that wasn't what it was, but the wording was clear. I didn't look at the next one, which had 2 parts, but I looked at the third one, which was labeled "healthcare wrapper", and saw that that was for health insurance coverage for NALPs and employees. I told THAT to him, as well, and he continued to try to mislead me, and that no one had ever questioned it before, so I asked for his supervisor. A woman, M, got on the phone and tried to tell me that the purpose of those documents was for the application. When I informed her that the documents were not that, and I read snippets from it, she said that it was just so that we're aware of the relationship between the underwiter and CareSource, to which I responded that, no, it's a partnership agreement between me and IP, and it absolutely doesn't match what she was describing. She again tried to trick me, but I rebutted by pointing out that, if the purpose was only to inform us of the relationship between the underwriter and CS, then why did each checkbox say "I understand and agree to...", and there is absolutely no reason that patients need to see an agreement between the provider and the UL. She finally came around, though, I suppose because she realized I wasn't going to fall for her BS, and agreed that it was concerning. I pointed out that it was a legally binding document and if it were litigated in court, she and J would be called to the stand and be held liable for misleading patients. I told her that I wanted her to talk to their legal team and have that whole thing rewritten so that it reflected what she had said it was about, and that I wanted the legal team to contact me afterwards, and that all patients should be informed of the corrected documents and be able to agree to them. She sought to verify her understanding (more like wiggle out of it) and said that I wanted her to have the legal team save the recording of my call (which I hadn't asked for). I said that would be great and then further clarified what I wanted to happen. She then seemed to understand. The next screen after that showed a link to the program plan, which listed the initial and monthly fees but, whereas J had told me that I would pay the initial fee to make the switch immediate, it also showed I would be paying over $200/month after that. I told her I wanted to talk to J but I had a question first. I asked, verified my phone number, was put on hold, and she hung up. Later, I called back 3 times and was hung up on each time. I had to cancel my card and file a fraud alert to protect my identity. DO NOT TRUST THESE PEOPLE!!!!

Honestly, I wasn't expecting much, but I'm happy so far. Signed up quick, and coverage works for what I need. No complaints.