Anonymous
Fake Online Reviews, Doesn't work at all
Doesn't work at all. Does absolutely nothing so don't believe the hype from the fake reviews they've posted all over their website and internet. Save you few hundred dollars for something else!

Inner Balance is a women-first telehealth practice built on a simple belief: women deserve to be believed, and to get real answers about their own bodies. We were founded in 2023 by Dr. Sarah Daccarett, MD. She is a board-certified physician licensed in all 50 states, and her practice focuses on women's hormonal health and longevity medicine. We offer prescription treatments across four areas of women's health: hormone enrichment with Oestra®, desire and sexual wellness with Libida®, hormone-informed prescription skincare with BodyMatched®, and cellular longevity support with NAD+. Care starts with a two-minute symptom quiz. A licensed clinician reviews your intake, and if a treatment is appropriate for you, it ships to your door — no office visit, no insurance required. What to expect: free shipping, HSA/FSA eligibility, unlimited clinical follow-up, and the ability to cancel anytime. Our treatments are compounded by an accredited U.S. 503A pharmacy that is NABP, LegitScript, and PCAB certified, third-party tested for potency and purity, and delivered through a HIPAA-compliant care model.
Inner Balance (innerbalance.com) has 38 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 23 reviews with 1 star · Clear filters
Anonymous
Doesn't work at all. Does absolutely nothing so don't believe the hype from the fake reviews they've posted all over their website and internet. Save you few hundred dollars for something else!
Linda R.
The cutoff for their "quiz" is anyone less than 66 years of age. If you are older than that, the quiz shuts you down. When you chat with their AI bot they have you give your contact info and then you get an email from their support that says there's a message in the portal and that you might have to login to see it. WELL, if you are NOT a client then guess what, you can't login and you can't see what the message is. At this point, I'm reporting them as a scam.
Jessica
Pretty disappointed in their customer service reps. They did not honor my 6 month money back guarantee, and they purposefully omitted this when I was copiously communicating with customer service. I cancelled my account within the 5 months of the 6 months risk free guarantee, I lost my job and confided that I wanted to pick back up after I was texting back and forth with their reps about how to proceed. They said I could always cancel and pick up exactly where I left off. I assumed the refund was initiated during the call and when it didn't hit I followed up with them. I was 4 days past the fine-print, 14 day refund request window, which they didn't even mention during paragraphs of communication when I was confiding in them and asking for advice on how to proceed. Definitely feel disappointed they didn't guide me correctly as I was trusting them and very vulnerable about my situation. They ended up giving me 99 dollars of 700. Over a 4 days late, complete fail in communication. Now I have a pretty low opinion of them. Def will never trust them again. their answer was completely "you should have read the fine print" but in the amount of communication we had, I would have expected them to have warned me the refund was a completely separate from the cancellation. beware, they do not care about your situation, even if you are a single mother experiencing peri, and a simultaneous job loss. I'd give them 0 stars on emotional intelligence and communication, and nuance.
dana S.
I was doing well,then vaginal irritations. After 5 months I went on the account and asked to "pause" my treatment shiomwnt as there is an option to pause.. THEY WROTE BACK THIS PAUSE WOULD "IN NO WAY BE HONORED"!! SO after payi g $199 a month rhe next month at$99and asking to pause they said they would ONLY CANCEL MY ACCOUNT-MAKING ME START ALL OVER AT $199!!THEY MISLEAD CUSTOMERS. BE VERY CAREFULL. STILL HAVENT SPOKWN TO A SUPERVISOR OR LIVE PERSON. TERRIBLE CUSTOMER SERVICE.
Kara
Stay away from this company unless you want yo to be gaslite by a bunch of RNs and never speak to an actual provider. They automatically compound and bill you for 3 months of treatment before even telling you what dosing was selected for you or why. After 4 requests to speak to a provider I'm canceling 2 subscriptions only because its too frustrating to deal with the company to either get a hold of a provider and or a dosage change. I had been using alloy for hrt and wanted to try an all-in-one cream option but the dose they gave me is too low, no where near my hrt dosing.so I sit and suffer until I decided screw this, I'm going back to what I was taking. At least I'm Connected with a reputable doctor at alloy through their app. They dont have an android app at inner balance. Bunch of unprofessional AI driven tools.
finishjournalbuyer
Horrible website user interface. Obviously preying on women who want medical help but squeezing out as much money for their snake oil. You have to talk to an ai assistant who doesn’t réspond to your questions. No button to cancel or change order (which is why I had to go to the ai chat). They charge crazy prices and all the reviews are from people who work there posing as real reviews on Reddit! They probably moderate the page on Reddit too so only the most flattering posts are on there. If I manage to get a real human to refund me my money and cancel the subscription I will be happy and have nothing to do with this predatory company again. I don’t even want to try the product now, the price was too high and the subscription model is set up so it’s nearly impossible to cancel. That alone is a red flag.
Diana S.
DO NOT TRUST INNER BALANCE. I purchased Libidia in hopes of helping my sex drive which is non- existent. They charge $150 for a 1 month supply or $300 for a 3 month supply. I unfortunately went with the 3 month because it was the cheapest in the long run and I had high hopes. A three month supply is 30 pills, not 90. They suggest that each pill can last up to 72 hours. This pill did nothing for me and now I’m out $300 because they won’t refund “prescriptions”. Btw, they just sign you up for an ongoing subscription so make sure you cancel that if you aren’t happy with the result.