Inner BalanceReviews of innerbalance.com

If I could give this company a lower rating I would. The website is horrific! I wanted to cancel my subscription but there is no way to do it online. They make you talk to a damn robot that does zero for you. I am going to have to call my credit card company to stop payment because they give you no alternative. All they say is they’ll put your account on “pause”. I don’t want to be put on pause…I want to CANCEL! I detest companies that do business this way. To top it all off…the product I was paying $247 a month for doesn’t even work. Buyer beware! I wish I had looked up the reviews before believing a slick looking website and TikTok videos.

This company is a total scam. Steer clear. The product wasn't working for me, so I decided to cancel the subscription. They charged me for the next shipment, but never sent the product. I asked for a refund. They said they would refund, but never did. I disputed the charge. Inner Balance sent proof of delivery from before I canceled the product & the credit card accepted that. Hours of fighting with no result. You can't talk to customer service either.

This product hurt my health for the year I was on it, and a year after discontinuing, I'm still trying to recover. It made me feel bloated, I gained 15 lbs when I was already trying to lose 20lbs, I felt panicky, anxious, angry, irritable, had insomnia, massive heat intolerance -- all things that were WORSE than my initial peri-symptoms! Awful dispensing mishaps resulting in confusing and incorrect dosing for many. They experiment with these changes before they test them and it's at the cost of the consumer. Very challenging to speak with healthcare professional when you need it most. I gave it a good year simply because of the encouragement from the company that it would "get better." Only got worse, unfortunately and I just cold turkey had to stop. Felt a lot better after stopping, and went on DIM with Sulforaphane and Calcium D- Glucarate as suggested by a local provider who took my blood work. Feeling so much better than before. Not everyone feels better with estrogen (or progesterone), let alone this very specific combination of E and P. They said it's a customizable formula, but it's clearly just another one size fits all business model. Lots of people having issues with this product! And as other reviews state, they absolutely make it VERY challenging to cancel the subscription. A big red flag from any company.

Extremely Difficult to Cancel Unfortunately, Inner Balance was not suited for me, and my experience trying to cancel has been extremely frustrating. There is no easy option to cancel the account online, and there does not appear to be a phone customer-service option. The only option seems to be an online chat, but getting an actual response has been very difficult. I have been trying to get help with cancelling my subscription and getting my money back, but the process has been unnecessarily complicated and time-consuming. When a company is charging customers on a recurring basis, there should be a clear, simple way to cancel without having to chase customer service. The product may work well for some people, but based on my experience, I would be very cautious about signing up for a subscription. Customer service and cancellation should be much easier and more transparent. I hope Inner Balance improves this process and makes it easier for customers to cancel and receive timely assistance.

Scam! They will not allow you to cancel your subscription. They say "just sign in and cancel your subscription" but there is NO WAY to do so. Try to remove your payment option? No, you can't remove it. They say "contact us anytime" but it's just an AI chat that says they will get back to you, and they don't.

Never got the product and they refuse to give a refund. The AI chat is HORRIBLE and it takes nearly an act of GOD to finally find a flesh and blood person!

total scam. this company is selling a product that doesn't work, and won't back up their "guarantee". don't waste your money.

The product they sent me was nothing more than chalky pills that did absolutely nothing at all. I took as needed and did nothing. Waisted money and I will never order from them again. False advertisement for sure. Scam!!! Ads look great don't buy.