inncollectiongroup.comReviews of inncollectiongroup.com

THE STABLES WHITBY...WOW WHAT CAN I SAY, EXCEPT THANK YOU SO MUCH LAURA,DAZ AND TEAM, YOU WORKED SO HARD TO GIVE THE BEST SERVICE, WE STAYED HERE FOR THE 2ND YEAR FOR NEW YEARS EVE..FROM ARRVING TO LEAVING IT WAS PROFFESSIONALLY MANAGED, FOOD EXCEPTIONAL, STAFF ON HAND TO GIVE AMAZING SERVICE, THE BAND WAS GREAT, WOULD HIGHLY RECOMMEND. SEE YOU ALL NEXT YEAR.. THANK YOU XXX

Do not book direct Do not book directly with the inn collection - they claim it’s the best price and a loyalty discount offered but this is not the case and by booking directly you lose all rights to cancel. Poor customer service - ignored after first reply

Stayed at the Linisfarne Inn for the third time. Stayed three nights. Food excellent, staff excellent, Rooms excellent.

My wife and i stayed at The Waterhead Inn in Ambleside, Lake District from 29thJuly until 2nd August 2024. While there my wifes car got a flat tyre no problem except her car does not come with a spare tyre, But a very nice Gentleman called Richard came to her rescue, i can not remember if he was the Manager or Deputy Manager but he blew up the tyre for her and gave her the address and instructions of a garage that does tyre repairs in Windermere, even offered to follow her to the garage but my wife is with the AA so they took the car, but all Richard would except was a cup of coffee now i call that going above and beyond his job title will definitely stay there again

Booked two nights in this hotel two weeks apart as a stop off travelling from the north of Scotland to the south of England. Booked it whilst it was a four star hotel but on the day I was there it was downgraded to a three star hotel. Location is excellent, close to Harrogate town centre, parking is an issue if you arrive after 3pm. Lucky the first time & found a space (£10 overnight) but no spaces the second time but free parking is available up the street if you’re willing to walk. Staff are great, helpful & polite, checking in can be done the day before to save time. We booked dog friendly rooms & got two comfy rooms with table, chair & workspace if required. Decent size bathroom with decent shower etc. You pay £15 extra for the dog he got a bowl, blanket & dog treats - shame the best before date of the biscuits was the month before but the thought counts. Only gripes with the room is the external noise from heating / air con during the night. If you are a light sleeper you’ll need to request a room in another part of the hotel. Also, tea, coffee & snacks are available in the room but no water. The dog friendly bar for meals, the decor looks fantastic, staff are helpful, menu varied, food delicious albeit a bit pricey. Breakfast was included in the price & excellent, tasty, a large variety of food & morning staff polite & helpful. Summarise, great location, great staff, great dining experience, only gripes, parking, noise outside the room & lack of water in room. Still recommend it.