inncollectiongroup.comReviews of inncollectiongroup.com

My wife is disabled and has access needs as she uses a mobility scooter. We booked this room on arrival, as we were originally booked in another hotel in Northallerton which we found not suitable for her needs. The Northallerton Inn gave us a wonderful fully accesible room which was clean, well organised and perfect for our needs. The staff were incredibly helpful and friendly. We had breakfast included in the price. Really good selection and again we were looked after very well. The coffee tray in the room was far better than many 4* hotels. and frankly it was the best hotel we had stayed in all week after a huge round trip from Wellingborough-Edingburgh-Glenrothes-Northallerton. We will definately stay here again and ask for one of their accessibility rooms next time we visit.

I recently The ripon inn with my grandma and grandad. Really lovely hotel. Very good place lovely building. Lovely food, good choice of drinks etc. Breakfast was absolutely amazing. Would highly recommend this hotel to anyone. Thank you ripon inn😁

Ruth in the Guest Experience team has been empathetic, professional, patient and just so bl00dy kind throughout what's been a really difficult time for us. Super grateful. She is an asset to your team. Thank you Ruth - please know what a difference you made :-)

My Mum and I have had a superb stay at the Lindisfarne Inn. Berwick on Tweed From our warm welcome to our spotlesly clean and comfy room. The food was amazing and really good value for money. Free on site parking. Many thanks for making our short break so enjoyable.

Worth a shout out to this Inn Collections venue. Whilst there are questions and issues with the developing App for the group, and the branded breakfasts are nothing special, the reality is that the WInter Warmer packages are a good buy and a great way to explore areas and experience things that you might not otherwise do. The Bamburgh Castle Inn provided exactly one of those experiences. Off season so not too busy, this area opened a new eye on the North East. Seahouses and the beaches were beautiful, the historic area was fabulous, the tours and excursions in the area were unique, and Bamburgh Castle itself was in sight of the venue and a nice walk, or short drive away. Backing all that up, the room we were given had it's own little fenced in garden, so it was perfect for the dog, the staff were kind and accommodating, and the food was excellent. This was a great discovery for us, and whilst the Inn collection group has a few areas of growth to develop, this hotel was a great example of was successful hospitality can look like. Very impressed and the venue deserves the five stars that I am delighted to offer in this review.

We were planning to go to the Pheasant at Bassenthwaite but a snow storm meant we couldn’t get past Grasmere. The inn collection were brilliant allowing us to transfer our stay to The Swan at Grasmere . The staff at the Swan were amazing particularly Connor who is surely a rising star of the company . The room and food were lovely , great value for money . Highly recommended

We stayed at The Stables Whitby and absolutely loved it! The staff were all really friendly and professional: and worked hard to give a warm welcome. Nothing was too much trouble. Our room was clean and comfortable- I believe the hotel has recently been refurbished. We ate in the restaurant every night and enjoyed the extensive menu. What an amazing place! Would definitely recommend.

We stayed at the seaton Lane inn in Seaham near Durham we took our Yorkshire terrier we all had a brilliant time the inn was immaculately clean as was our room staff brilliant and helpful. It was our anniversary and they left a message in our room saying happy anniversary which was a lovely thought. The dinner was lovely and so was the breakfast loads to choose from. This is the 2nd time we have been and definitely go again.