Innago Property Management SoftwareReviews of innago.com

I opened a new business 3 months ago and started using Innago. It’s easy to use and make changes. I love it!

Easy to use and FREE software for property management. Innago has been a great choice for me since the interface is extremely easy to use and guided setup took me less than an hour. Innago is a full service platform (application, lease signing, rent collection etc) so it is very convenient to have everything centralized and tracked automatically.

I love using Innago to sign leases and collect rent every month. My tenants love that rent can come out automatically and it’s one less thing they have to keep track of. It’s also great for communicating with tenants for repairs or updates where I can have a record of everything. There are so many features on the platform- I’m not even close to using them all!

I was skeptical of this software at first because it was free, I figured there had to be a catch somewhere but after loosing the scrap paper with the iou for the rent for the umpteenth time I decided to give it a try. I found myself with time to spare the morning that I scheduled for innago to help me set it up for the 2 rental properties (4 units) that I own and manage in my spare time so I figured I would get a head start so as I wouldn't appear as ingorant about software when the geeks got on the line to assist. It was so easy that I almost felt like a geek myself and had it 80% set up on my own. Now everything is in one place and I know exactly where it is. Rent, maintenance requests and all documents including receipts and leàses are all stored there. My tenant still owes me rent but exleast I know exactly how much they owe and innago even tact on the late fee for me. I highly recommend innago to all landlords and property managers and the best part is it really is free!!

In February we expanded from California to Michigan with our rental property business. We went from 6 units to 11 and quickly realized we needed something to keep track of our various tenants, due dates, applications, etc. We tried several different low cost software. What I found is software in the property management arena is split into two categories. One category is for large companies with 50+ units. The fees on these are unaffordable for a startup trying to save money where they can. The second category is low cost software that sometimes doesn't have all the bells and whistles. I was surprised to find that Innago was not only free, but offered the level of customization that I needed to run our business, a level unavailable with many paid softwares. Two key features that set them apart for our business was the ability to customize application content and choose whether to fully screen tenants up front or after the fact. We tailor to lower income areas where people can't afford to pay an application fee if they aren't going to get the unit. Innago allows us to let anyone apply free. We then only charge to screen qualified candidates. This sets us apart from our competitors and really gives us a leg up. The second thing that helped tremendously was posting available units through Innago's partners. For our last listing, we posted on through Innago's partner and a social media platform that seemed positive. 100% of our leads came through Innago. It really was a game changer, helped us look very professional, even as a start up. Support was very helpful a couple times were were stuck when onboarding to their software. We're about 6-7 months in using Innago and another great thing I have noticed is they are constantly rolling out relevant updates. Lots of companies do regular updates but Innago is making key updates in places that really help our business. For example they recently expanded their listing partners. The interface is easy to use, works on multiple browsers. If you are just starting out with rentals, or maybe using something manual like spreadsheets, give Innago a try. You've got nothing to lose and you won't regret it. It has been a game changer for our small company.

This software is easy to use

Innago is a well-regarded property management software across the industry. It is intuitive software, and once I became familiar with its interface, it was a breeze to use. I like that it allows me to create individual application templates, upload rental agreements and invite and screen tenants. Accepting online payments is very easy. The best part is - I can automate messages to be sent to tenants at appropriate intervals. I highly recommend Innago to Landlords and Property Managers. Sometimes the software lags when switching between different tabs, which can be frustrating.

Love how easy Innago is to use and navigate! I always recommend it to other landlords!