Steve B.
I have been buying toner cartridge and…
I have been buying toner cartridge and printer drums for years from ink technologies without any problem. I have two printers. Today I called because I had bought a high yield cartridge late last year and it started fading on one side of the page. The very helpful, courteous and professional customer service from Tracy A., who quickly put in a rush replacement, and explained the process. Also, I was experiencing a drum message on the other printer, which I shouldn't, and she e-mail the fix and stayed on the phone till we corrected the message. Resolved the issue. For me. Very good buying experience and product satisfaction.


