Betsy
Their "compatible" toner crashed my computer
I ordered a toner that was supposed to be compatible with a Samsung SCX-4216D3. Received the toner and it didn't work in my printer. A very nice woman in their customer support department helped walk me through some steps and it still didn't work. So she had a second cartridge shipped to me. The second cartridge not only didn't work but crashed my computer. Blue screen of death! What we all love to see.


