Ink TechnologiesReviews of inktechnologies.com

I ordered toner for my HP Laser Jet M234 and it kept showing an Er 11 prompt. I tried the tips they recommended on their return page, but none worked. So I sent in the return form. On the same day, they sent me an invoice showing they authorized a replacement it at no cost (without me having to return the bad one). They shipped it from Ohio to Maryland that the same day, and I received it 3 days later. It works perfectly now!

The cartridge didn't fit my printer, and I had to pay for the return shipping. I spoke with Tracy about this issue. I recommend buying original cartridges to avoid return shipping costs, and also keep in mind that the delivery took more than two weeks.

This a bad business with poor customer service. I assumed that I was ordering a two-pack of HP toner cartiddges based on the high cost - higher than other online sellers: $112.97. As it turns out, the price twas for only ONE HP toner cartridge, which was far above other online retailers for the same item. I spent $20 in postage returni g the very overpriced item and then I was charged a $16+ "restocking fee" on top of it. So I completely wasted over $36, which would nearly have paid for an HP toner cartridge at another online retailer. The manager would not budge on the restocking fee, and his claim is that they charge what HP charges for the same tonger cartridge. So wny in the world would anyone purchse from this online seller and not directly from HP? Stay away.

I have bought this same toner in the past and it worked fine; however, this time I get random dots of toner in a line in the upper left corner one the first page of every print job. Any additional pages in the same print job are fine. I have been attempting to do an online chat with customer support for almost an hour now. It has stated that I am in "Queue position 1" for the entire time. I just wanted to get a replacement but now I am upset that their customer service is lacking and will no longer be buying any toner from this site. It is not worth saving a couple bucks if their product is defective and I have to jump through hoops to try to get a refund or replacement.

Both Epsom and hp cartridges aren't recognized by printer. Im doubtful if return process will work. Avoid this place

Their service is the best. Bought 2 replacments in January and did not use till today. Both where bad. Called them and they replaced them ASAP no questions and did not have to send the old ones back.

I have an old 24" HP Designjet 500 that I bought in 2000. It's lightly used (given the age) but still works great. In recent years OEM ink cartridges had become difficult to find and eventually unavailable. After looking around, I settled on Ink Technologies (I.T.) cartridges. I'd had other small desktop printers fail from using other brands of aftermarket cartridges and feared the old 500 might be doomed to the same fate. HOWEVER, these cartridges have proven to be fantastic! Initially there were a couple that the printer wouldn't recognize but I.T. replaced those and I was up and running. They're mostly used on plain bond paper but they also work great on HP semi-gloss paper (as well as on some 20-year old high gloss paper the other day). Colors are excellent. No idea how fade-resistant this ink is but the OEM stuff always faded pretty fast anyway so that's not a concern for me. The only issues I have is sometimes the printer will indicate a cartridge is empty or missing (usually the black one) but I just pull it out and re-insert and the problem goes away. Unfortunately it will still indicate as new/full so I have to keep and eye on things when printing if I know a cartridge is getting low since a re-inserted cartridge will run out without warning. So far, no clogging issues of any type. Overall, couldn't be happier. And, these cost a fraction of what I was paying near the end for OEM cartridges a couple of years ago.

Ordering was very easy although I did want to change my order from_2 to_4 cartridges, in order to get the included shipping and couldn't find how to change the order. The order came on time and we'll packaged. Ink Technologies seems to genuinely care that their product reaches the customer in good shape. I expect new cartridges to be shipped in heavy individual boxes but not refurbished cartridges, plus IT goes the extra step of putting the entire order in a corrugated shipping box. No envelopes or bubble wrap for IT.