InkproductsReviews of inkproducts.com

"One of the worst companies. I ordered their refillable cartridges. 2 cartridges came DOA. I emailed them, and they replaced. Which I thought was good. But their products are poor quality. It didn't last even 6 months. 6 months after, I have 3 bad cartridges. I called back and the rep was not even willing to help to see what she could do. All she said was that I would have to repurchase new ones before the chips on their old ones were bad. At this rate, I will be spending more money on cartridges than the ink itself. I would not ever recommend purchasing from this company. Buyer Beware"

“BUYER BEWARE!!! inkproducts.com is a poor excuse for a business. I called on the phone to talk with them and bought my printer based on their recommendations for the most compatible printer with the continuous ink system. I had nothing but problems with this system. Poor print quality, product failure, did not work as described, incomplete information and excuses as to why this was my fault. I received no response from inkproducts.com after I voiced my displeasure. buy at your own risk!”

OWNER SAID HE HAS BEEN DOING THIS FOR 20 YEARS AND HAS NEVER HAD A PROBLEM WITH THE HP IN SYSTEM...THERE ARE SO MANY BAD REVIEWS POSTED EVERYWHERE...THEY DISABLE THEIR YOUTUBE COMMENTS BECAUSE OF THE BAD REVIEWS...HOW CAN WE STOP THIS SHADY COMPANY FROM RIPPING OFF ANYONE ELSE...MY PROBLEM WITH THEM WAS IT SHOWED RED X'S ON INK SCREEN..THEY SAID IT WAS MY PRINTER, I BOUGHT A NEW ONE, THEN THEY SAID THE CHIPS, BOTH DID NOT FIX PROBLEM..NOW THEY WILL NOT RETURN..THE GUY AND LADY ON THE PHONE ARE BOTH IDIOT CROOKS...

This is in regards to INKPRODUCTS.COM. They are the WORST place I have ever dealt with and sell products that do not even work at all. I bought some ink cartridges from them that won't even plug into my printer. I have sent them back and they just send the sames ones back that do not even plug into my printer and say it is the fault of my new printer even though the factory ones work perfect. The tech support and customer service (same person) lie about the missing key protrusions and say their new cartridges have them (but they send back the same ones you returned). AVOID this seller or expect to be arguing with an old lady that even hangs up on you. DO NOT BUY FROM THESE PEOPLE!

I purchased a continuous ink system for one of my Epson printers and refillable cartridge system for another. Six weeks after installing the system the black print head started to clog and progressively got worse. I went to my back-up Epson when cleaning efforts failed. That black print head was also clogged and couldn't be cleaned. Their web site says "clog free guaranteed." I contacted them via the webpage and asked for the details of their "guarantee," and briefly described my problem. I inquired about ink compatibility across the Epson line. Their answer: "our inks do no clog but the Epson print heads can dry out causing that problem if the are stored and not used. Epson printer must be used almost every day or at leased run some print head cleanings." Two supplemental emails went unanswered. Apparently the clog free guarantee is nothing but a marketing ploy to suck you in. It is totally unsubstantiated. Customer service? NOT!

I spent $300 with them before giving up and going to a different supplier with products that actually worked. I was never able to determine if it was the cartridges they supplied or low ink quality. Support just kept stringing me along always blaming the printer. In addition to the $300 I spent on them they had me buy two printheads, claiming that was the problem, another $160. Worst online company I ever purchased from. Avoid these crooks.

I ordered a Canon CIS from them, and they canceled my order because they insisted that I have a Canadian shipping address. I told them through multiple emails that the BILLING ADDRESS was Canadian. They shipping address was in Michigan. I tried calling several times, with no response. No response to repeated emails, asking for an update. Terrible customer service. When I finally got through, they insisted that it was my fault, and they would not update the shipping information. Whatever. Going to try earthinkjet.com. It is a bit more money, but seems like a superior product.

This product does not work as specified. My printer when it says it is empty stops working. I have to turn it off and one and/or push ink down the tubes by moving the reservoir up. Don't buy this product. Also the tube lines keeps on getting jammed with the printer head. Finally, I accidentlly left the reservoir up too high and all the ink drained and ruined my printer. Just go out an buy a laser....