InkproductsReviews of inkproducts.com

About 2 years ago I bought a Canon MB5420 and the Ink Products CIS system for it. The CIS has worked perfectly and I have saved a lot of money on ink. Yesterday, Saturday, I was trying to print and the printer would not print. The message was Cyan was out of ink. Late on a Saturday night I sent an e-mail explaining my problem and asking for help. I didn't expect an answer until Monday, Well first thing this morning, Sunday, I received an answer. I followed the instructions and the printer began printing. The e-mail suggested I consult the instructions for the CIS and I did not have them. So I e-mailed back asking for another copy and in a few minutes it arrived. This is GREAT customer service for a great product.

Every time I call, they are so knowledgeable about their products and even other products, they are willing to help and always guide me in the right direction, excellent company!!

Very skeptical, reluctant to praise most products. Inkproducts changed my mind. No drilling holes or anything like that. Attach the cartridge to the holder, insert ink into cartridge, wipe off excess and you're good to go. I have two HP printers and cannot tell the difference between the original cartridges and the refilled cartridges, including photos. I highly recommend Inkproducts.

Ink Products is a game changer with huge savings. Never realized I could refill my printer cartridges. Their kit ensures I'm never out of ink!

I am making regular ink orders in InkProducts for the last 2 years - everything: the product and the response is excellent. And, in the meantime, besides refilling ink cartridges, I had some technical issues with my printer. While Canon technical support was not able to help me, every time I reached InkProduct for help and every time not only they remotely helped me to fix it - they guided me step by step through the process, patiently and with very practical advice. Wonderful, very professional and incredibly helpful customer service. Thank you!!!

Prompt response with easy to follow directions

Inkproducts is incredible. I've saved hundreds on ink and they've been incredibly helpful if/when issues arise. I can tell they are passionate about what they do and it comes thru in the service, support, and products they provide. Can't recommend them enough.

Honestly, I have never ever experienced working with a company who genuinely cared, and were as passionate, helpful, and knowledgeable as they are. This was a breath of fresh air. Not only were they extremely quick to respond to my inquiries, but when I went to install, I had not followed the directions correctly, so I emailed them, and within 30 seconds of sending the email my phone rang, (little did I know I was about to experience what ACTUAL CUSTOMER SERVICE IS, unlike what we have come to accept nowadays) and they walked me through the whole process AS I WAS DOING IT!!!! The installation was actually extremely easy, during the walkthrough I learned so much about the The company, which is AN AMERICAN OWNED FAMILY OPERATED BUISNESS! I love that. They were passionate, friendly, and it really made the whole experience overall fun to be honest. I will be using their system on every printer I ever purchase in the future. By the way, I installed my system about a year and a half ago, I print very regularly, and I have had zero problems, and the prints look INCREDIBLE. Absolutely no ink issues, I mean NONE, and it’s funny because with the ink cartridges by the manufacturer always have issues, and we have become okay with that, like it’s normal! Basically what I’m getting at is if you don’t want waste your money, buy it, it’s cheaper than buying a whole set of new cartridges anyway! But do not if your some dumbass with no common sense who blames problems you generate on other people. (Unfortunately you won’t know that your this type of person, because, well your this type of person)