InkproductsReviews of inkproducts.com

Let's see... I ordered an $80 CIS from this company and received it a week later, and when I went to install it, I noticed numerous inconsistencies with the product compared with the video tutorial. For instance, all the hoses were installed backwards. I had to jerryrig it to fit into the printer with the correct hose orientation, only to find out that my printer rejected it entirely, and gave me countless errors. I tried calling a dozen times for troubleshooting, but got no answer, and their voice mail box was full. They even hung up on me mid-ring multiple times. Fed up, I tried writing an email, and I also went ahead and put in a paypal refund dispute. What happened after was I get a call (from I presume the owner, since he had the same voice as in the video tutorial), and I tried to start off as patient, but he immediately called me 1) unintelligent 2) ugly? 3) a scam artist. I was willing to remove the dispute with some help and a quick walk through, but the hostility was unreal. He even said the words to me "you're the type of person who thinks nothing is ever your fault, it's always somebody else's fault." Projection much? He must have high blood pressure. I hope he can get the help he needs to relax and make his business succeed.

WORST CUSTOMER SERVICE I HAVE EVER..... OWNER HUNG UP ON ME!!!!! CIS saves lots of money BUT the aggravation is not worth it. Owner HUNG UP on me when said I would stop doing business with them if they could not ship a replacement cartridge over night to fix my brand new CIS system. I have been dealing with them for years and they can not spend $15 to get me out of a jam. This was a brand new printer and brand new CIS system. I called back and he claimed I insulted him and would not talk to me. Tom said "He did not give a damn" Someone else got the phone and told me I could return it but then hung before I could get the information.

The CIS INK SYSTEM WORST FREAKIN THING EVER WORKED FOR FIRST WEEK THAN HAVE had nothing but problems since seriously DONT WASTE YOUR MONEY !!!!

I dient even get my stuff, now they dont even respond to my e-mails.... bought 50€ of stuff and didnt recieve any. DONT GET ANYTHING HERE, they Will RIP YOU OFF.

Sends the wrong product which can damage the printer. The color of the package on the ink is completely different than what I ordered. You would have to be blind not to see the difference. I asked if they were equivalent and they were not. So I complained. They got upset with me for complaining they send the wrong ink!! Mokes at work. There is something suspicious about them: where do they get their ink? Who makes it? How do they get the cartridges? I stopped doing business with them. Inept and crazy.

I made a purchase order for a refill kit and recieved 2 black inks instead of cyan. I dont use the printer that often and when I went to refill the catridge, I find there is no cyan ink. They say that it cannot be replaced now.

I have been using this company for years but now the site will not let me have access. I attempted to just go to the site and it ask for my user name and password. After I enter it I am told it is wrong. I hope this company has not been hacked or worse shut down. Use caution.

Contact with this group was not helpful, at times they are rude. i returned the system after it failed installation. The printer rejected it after several attempts with the same message each time. The system made mess of my printer, the only time that ink came out of the system. I put the system in a bag and returned it the was it came out. Their response was rude and stated the return was not packaged the way I received this is understandable since I attempted to install it several times. They refuse to issue refund because it WAS NOT THE WAY I RECEIVED IT --IMAGINE THAT. AVOID THIS COMPANY AT ALL COSTS. Its cost me $120 to learn this