Inkjets.comReviews of inkjets.com

I orderered three print cartridges. One lasted over 50’pages the other two were total duds and didnt print any pages at all. I called and was informed I wouldn’t be entitled to replacements or a refund because my 6 month warranty period had expired. Was I expected to use 3 cartridges in 6 months? How would i have known they were duds before opening them? Disgraceful. I will NEVER use them for anything again.

I ordered a black cartridge for my brother printer 7 days ago. When it didn't arrive I contacted Inkjet and Toners. They advised that their supplier had increased the price so I could not purchase the product at the price advertised. I pointed out tha they had accepted my order and payment so we had a legally binding contract of sale. They still refused to supply the product. Do not purchase from this company

Thiefs, do not buy from them. I returned an unused toner. They provide an address and RMA number which I printed out directly from an email they sent. I lost the tracking number and didn’t provide it. It says it may delay the refund if you don’t provide it but now they refuse a refund. That is stealing because they have the toner. Now I have to call the bank to get the money back. They have the return number on the package, they rather steal from the clients.

This company has the worst customer service. I placed an order online I called quickly because I realized that it was not what I needed I placed the correct order over the phone and still got the wrong toner I called to reorder the correct toner and the lady who presented herself as the supervisor basically called me a liar and I never got my correct toner. I will never use them again and I've used them for 16 years

Purchased 2 902xl HP remanufactured cartridges March 2022. Just opened one 3/8/24,installed it and an error appeared. " Detected a non chip HP cartridge firmware" and wouldn't print. HP's firmware updates stop you from using remanufactured ones due to the chip issue. Contacted Customer support and they said basically tuff luck. No refund or replacement. What a scam. I'll never buy from them again. False advertising at it's best.

The package and the packing slips indicate I bought the correct ink cartridges for my PIXMA MP 620 printer. When I installed two of them, the indicator on the printer would not light up. I tried re-installing them, but to no avail. The cartridges I already have on the printer are lighting up (that is the indicator that the cartridges are installed and in working condition). I tried to trouble-shoot the printer, including re-installing the printer software. None of them worked. So, the ink-cartridges are incompatible although the package and the packing slip show they are. I have bought the ink cartridges from several companies and I had no problems. May be we, the customers, should not buy from Injet.com since the product is not reliable/compatible.

Absolutely HORRIBLE experience!! My order took nearly a month to arrive. The website states same day shipping but after a week and a half I didn't have so much as a tracking number. I corresponded over their live chat two different times and they stated it had shipped but no tracking number was available. I finally called to speak to someone who had no explanation but apologized and immediately offered a refund. Over a week later, still no refund. I called again and was told there was no notation of being offered a refund and the representative stated that it had shipped (shipping date was 17 days AFTER I had ordered it) and that it had supposedly been delivered so I would not be able to receive a refund regardless of what I had been told previously. Finally, I requested to speak to a manager which representative Janice, refused to transfer me to. I was put on hold for several minutes and when she came back agreed that I would be refunded. Got home from work to see my package had finally arrived after all (now 25 days after ordering) and I open the box to see ITS THE WRONG ORDER! All of that time wasted arguing for my refund and nearly a month later it's not even the correct toner that they sent me. The invoice in the box has the date it was printed on which is well past the date I had been lied about to multiple times stating it had already shipped when clearly it had not. Absolutely terrible site to order from and terrible customer service. Should go without saying that I will never be ordering from this company again.

Ordered Online from them because My HP Cartridges are discontinued. No problem ordering or receiving items . Paid thru PayPal. Keep in mind these are old cartridges that are being refilled. As soon as I opened the package the cartridges were covered in Ink. All over the Copper Contacts. Tried to Clean with HP's Help to no avail. Refused to refund me after several attempts. Now their saying there is no such order on record even thou there's a receipt from PayPal with all the Details. Going thru PayPal now to recoup my Money from these Sad Businesmen