Infotainment.comReviews of infotainment.com

First, it took me about 3 months to decide if I was going to make a purchase from this company after reading reviews up here. On January 30th, 2025 I decided to make the purchase. I purchased an upgraded radio for my 2017 Dodge Durango because it did not have Android Auto. I made to purchase and got excellent customer service from Ryan from the minute I purchased the radio. He was more than helpful with every question I had and what to expect when I received the radio. I received the radio about a week and later and installed it in less than 30 mins. The radio has been nothing but perfect since I installed it. Thank you Ryan for your great customer service through this purchase and more. The radio was 100% as advertised and the directions was too. Thanks Infotainment.

Purchased a Brake controller for a 2014F150. Product was exactly as described. Parts arrived in a timely manner. Online instructions were right on the money. The plugin module to program the truck worked perfect. Quality Product, Quality Instructions, Quality Service.

Many 'extras' do not install and perform as advertised. Infotainments brake controller is happily an exception. The video was adequate and well described, the installation done in accordance with this video, and the thing worked immediately. No need for troubleshooting, no calls, no DEALERS (ugh) involved. It just works. Can't get better than that.

Recently, I gave infotainment a very poor review, because as I stated, I purchased a infotainment system, and I was told by the navigation company that I would have to have it updated in order to update my Maps. As I stated when I called infotainment, they said I would have to mail the unit in and it would have to be updated at my cost of approximately $150. I was then called by Dave from infotainment who wanted to help me and stated that I was incorrectly informed. (Dave called me because he saw that I tried to chat message them and was unsuccessful) I also want to state that it appears my review was not published, and Dave was calling me back to solve the issue and is unaware of my original review. (Reviews are only good if they are completely transparent). Dave is sending me an update so that I can update my infotainment system and get the map update that I need. This is the kind of customer service that I expected from infotainment originally. I believe infotainment is a quality company that stands behind their sales as evident in this situation.

After waiting for a week for technical support to contact me, I was contacted and WOW..!, what a positive experience. The technical support contact, Jesse, was/is wonderful to work with, he listened and responded quickly...

Had my radio repaired was in contact with Thomas ext. 303. He was very professionalduring the process would definitely recommend them.

I got my package very quick and it was very nice. The box it came in was very well packed and very safe. The head unit itself is very great quality. It was a easy install with the hardest part being the clips. I will definitely tell others about this company and plan on buying other products from this company. Thank you very much, signed a guaranteed customer 4L.

What I ordered is perfect. Their youtube video(s) are great for getting the installation done.