Gavin A.
The 8.4" unit for my Ram truck arrived…
The 8.4" unit for my Ram truck arrived within a couple days of ordering it. The personnel I dealt with were professional, courteous and helpful. The backup camera, compass and temperature did not work initially, but a call to customer service and they indicated those items could take as long as 48 hours to work again, and they were correct, those items now work perfectly. The 4 way emergency button on the new bezel would get stuck in the "on" position. When I spoke to customer service they indicated the entire unit would have to be sent back to address the button before they could send a replacement. Rather than send it back, I ended up taking it apart and removed molding/casting slag with a needle file and some 600 grit paper. It works fine now. The new unit is much improved over the 5" screen.

