Infotainment.comReviews of infotainment.com

Everything arrived several days late but no big deal, I followed there video installation guide and it all went as expected however my factory optioned remote start no longer works. I called support and left a message, waited a day and no call back so I called again. I explained the issue and was told they would ask there programmer and get back to me, again I waited a entire day and no call back. So I call and get a different person who told me the first customer service person would call me back and guess what he never called me back.... this is the very definition of terrible customer service and it seems obvious they did not program my cluster properly. Pray you don't need customer service. 05/20Update after another phone call the customer service person today was a le to get me in contact with the programmer and he is resolving my issue... Thank you!

Very exceptional quality items. Prices are a little on the “high” side but I wanted to upgrade so I paid the price anyway. Your upgrade package, without a radio, did not include the C-911 plug didn’t know it didn’t) which forced me to order it and wait an additional 12 days to finish my upgrade. Words of advice: the customer needs it....put in the package!!

I ordered 8.4 NAV with Apple CarPlay and Andriod Auto for my 2016 Jeep Grand Cherokee. Before the purchase, the sales representative was very prompt in answering all my questions. Once the order is placed, I did not get any response from the sales representative whatsoever. I recommend their product but not the support.

Sent me the wrong item , had to send back at my expense. Customer service was helpful offered $50 US refund and will send the right item priority shipping. Will follow up when i receive the right item.