sandra S.
Sadly the item was not what I expected
Sadly the item was not what I expected. I was expecting a proper gnome shape (3d not flat) made with tiny seaglass pieces. As these are gifts I can't check that the flat gnomes are actually glass. The picture on the box is completely different to what's inside.
Response from InformtoageSep 22, 2026
Dear sandra spencer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team


