Patrick B.
Excellent service and fast delivery…
Excellent service and fast delivery will order again from this company
Informtoage is listed under Clothing & Underwear.
Informtoage (informtoage.com) has 77 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Patrick B.
Excellent service and fast delivery will order again from this company
Stephen M.
On time and left in secure location
Peter
I bought two glasses with, I had assumed, embossed or engraved images of a kraken on one glass, a deep sea fish on the other. They were in fact transfers, not actually a part of the glasses themselves. The transfer on the fish one wasn't applied evenly. I complained. To return the glasses meant postage overseas at my expense (I hadn't realised the company was based overseas -- silly me). I got a partial refund.
Response from InformtoageOct 19, 2026
Dear Peter, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Lorraine C.
Six weeks ago you took my money still not received the item no tracking available sent several emails you said you sent a replacement and guess what still not received that disgusting company should not be allowed to con people
Response from InformtoageOct 19, 2026
Dear Lorraine Clements, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Denise C.
Received my item which they overcharged me for initially , then when it arrived after ages and ages, it was broken. I paid £18;for the item and when it came was not as described and they had the audacity to offer me £5 refund. I asked to send it back and be refunded which is my consumer right by law. DO NOT USE THIS COMPANY BUNCH OF SWINDLERS.
Response from InformtoageOct 19, 2026
Dear Denise Cox, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Gary A.
I’m dissatisfied with my experience with this company. In August I ordered what I thought was a beautiful SET of 3D champagne glasses as a Christmas gift ; instead after waiting for over a month I received a SINGLE wine glass , not 3D at all. After several complaints and emails to customer services asking for the correct item to be sent and I would return the single glass , I had no option to accept £4 compensation ( I paid out approx £15 and delivery fees ) as all my queries were not answered fully and they didn’t explain why they could not just send what I had ordered instead. Initially I was offered £2 compensation ! I shall never buy from this company again , please beware; I will always give credit and praise for a good service but this was totally unsatisfactory !
Response from InformtoageOct 19, 2026
Dear Gary Auburn, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Vivian P.
Just arrived,kept me in touch transit wise. Very good service.
lynn J.
This is nothing like the advert you have it's cheap crap for what you have charged . It's cut out plastic figures with stick on pictures of horses . Nothing like the ad I would tell everyone to mot buy this it's just pure crap to expensive for what it is
Response from InformtoageSep 29, 2026
Dear lynn jobes, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team