InfograpifyReviews of infograpify.com

Response from InfograpifyOct 9, 2021

Hi Eduardo, Thank you for your feedback, and we are very sorry for the inconvenience that this has caused you. Sometimes it happens when: The customer creates an account with a different email than the one used at checkout (we have a note in the sign-up form, for reference) Once the customer creates an account, sometimes he/she forgets to activate the email. Once you use the same email and you confirm your account, you should be ready to go. To rectify this, we have sent you a direct message through your email. Please check your inbox. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process so that we do not make the same error again. Please, do not hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Kim Infograpify

Response from InfograpifyNov 20, 2022

Hi Clinfen, Your feedback is highly important to us and we are sorry if we did not meet your expectations. Your suggestions are well taken by our creative team. Nonetheless, we guarantee you that all of our templates are rigidly, logically and intellectually crafted to meet the various needs of our clients and it's our commitment to continually pursue for improvement in pursuit for excellence. Please do not hesitate in sending us a message for any concerns. Kim Infograpify

Response from InfograpifySep 28, 2021

Hi M Saad, Thank you for your feedback, and we are very sorry for the inconvenience that this has caused you. Sometimes it happens when: The customer creates an account with a different email than the one used at checkout (we have a note in the sign-up form, for reference) Once the customer creates an account, sometimes he/she forgets to activate the email. Once you use the same email and you confirm your account, you should be ready to go. To rectify this, we have sent you a direct message through your email. Please check your inbox. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process so that we do not make the same error again. Please, do not hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Kim Infograpify

Response from InfograpifySep 27, 2021

Hi Ravi, Thank you for your feedback, and we are very sorry for the inconvenience that this has caused you. Sometimes it happens when: The customer creates an account with a different email than the one used at checkout (we have a note in the sign-up form, for reference) Once the customer creates an account, sometimes he/she forgets to activate the email. Once you use the same email and you confirm your account, you should be ready to go. To rectify this, we have sent you a direct message through your email. Please check your inbox. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process so that we do not make the same error again. Please, do not hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Kim Infograpify

Response from InfograpifyAug 21, 2021

Hi Gotuaco, We are very sorry for this inconvenience that it has caused you. We figured that our last message to you did not go through and got stuck in the mid-mail server. We wanted to let you know that your transaction is still pending from your bank's side. Please check it with your financial institution so you may proceed with the payment or place another order again. Please let us know if you have any questions or clarifications 🙏 Kim

Response from InfograpifyJun 12, 2021

Hi Tatiana, We are so sorry for this inconvenience that it has caused you. Please know that we do not have a Trial-Offer. You might have mistaken us for another website. We are very confident of our product and we are always here so you can take advantage of all the templates in our website. As for the refund, we will not be able to process that as the account is active and these are digital goods that we can no longer retrieve. Please, let us know if you have any questions. We are just an email away! Kim Infograpify