Mavic P.
Paid but didn't get access to templates
Same thing happened to me. I wish I read reviews here first - I paid for the lifetime access, but then didn't get an email to activate my account. I created an account anyway using the same email I entered when paying. I still couldn't access the templates. I reached out through their Messenger and email. Sill haven't gotten a response. I really need access to the templates since I have a project to turn in.
Response from InfograpifyFeb 4, 2022
Hi Mavic, Thank you for bringing this to our attention. We are so sorry for the inconvenience that this has caused you. Sometimes, the activation email can be stuck or found in your spam or junk mail folders. Once your account is activated, you may then be able to download any templates that you see in our website. Please, send an email to ([email protected]) so we can further assist you on this matter. Kim Infograpify Support

