Marlin H.
Everything is good so far.
Everything is good so far.
Infinite Auto Protection provides vehicle service contracts for used cars. When faced with a covered breakdown, Infinite Auto Protection guarantees 100% payment of all covered repairs less any deductible to any dealership or the licensed repair facility of your choice.
Infinite Auto Protection (infiniteautoprotection.com) has 181 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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181 approved reviews, newest moderated first
Marlin H.
Everything is good so far.
Bruce M.
Just had my 2017Volvo XC90 in for a alternator repair , but it took one week until we got approved, My estimate from the Repair shop was 1300.00 and they only paid $613 Now I am stuck with almost 700 bill ,doesn’t make any scene I thought the point of having a Warrenty was to be covered for any breakdowns, disappointed ☹️
Larry R.
Infinite Auto Protection covered by Ford Escape repairs.
Jen
I traded my vehicle in that was covered with their warranty the first week of Feb. I completed all the required paperwork to get a refund for the policy. Didn’t hear anything called back was told my odometer readings didn’t match. They had mixed up my file with someone else’s. I walked them through it she agreed they messed up. Finally after a month got an email with the amount they calculated for the refund and shld rcv it in 12-14 days. 5 weeks later still no refund and all I get is they will pass the message into billing.
John M.
My BMW dealership recommended Infinite Auto Protection for my warranty so I gave them a call. Got a great deal too.
TD L.
I wish I could give them 0 stars!! Never using this company again! I have had my contract for almost a year now and this is my first claim. My car has been in the shop for over a week now and they still have not approved the claim. The inspector went to check my car on Wednesday, it is now Friday and still no update. Without the claim being approved I can not get a rental car and expect to be reimbursed because they only reimburse you once labor has started. Nice to know this is how they treat active duty military members. I have been Ubering to base for over a week now and just losing money. March 23rd Reply: A aftermarket air intake and lowering of the vehicle would not cause the damages the vehicle sustained. It's good for your customers to know you can not afford to fix high end vehicles though and this should be addressed when people inquire about using your company. Isn’t the purpose of an extended warranty to cover any problems that arise no matter how many at a time? That still doesn’t address why it took so long to get authorization for the work to be done or for a rental as authorized by my contract. It ha snow been over a week since I out in to cancel my contract and get a refund and have not heard anything back. This company has lousy customer service!!
Response from Infinite Auto ProtectionMar 11, 2020
We do our best to assist all of our customers. Unfortunately, when your BMW was brought in for repairs, a claim was filed for 5 different problems. The inspection revealed modifications to your vehicle which further complicates the claim review process. Your claim has since been partially approved and payment was made to the repair facility.
James
Filed my claim on my toyota camry. They paid as agreed
Response from Infinite Auto ProtectionMar 2, 2020
Thank you James for taking the time to talk about your experiences. We appreciate you.
Frank
Great price for a great warranty. Definitely, recommend
Response from Infinite Auto ProtectionMar 2, 2020
Very kind Frank. We are happy we were able to help you