VW in Washington D.
Amateur hour - gross and disgusted. Cannot recommend.
Amateur hour. Their sales team is horrific to deal with. I’ve had experiences that were unnecessarily awkward, insulting to me and unprofessional on more than one occasion and they don’t do anything meaningful to improve my experience, only say “that sucks” that I’ve experienced them this way. As someone who has worked in sales in my own right, I could easily think of 10 different ways to improve the user experience if I were in their shoes but they have been reckless and careless and don’t even bother. They must be doing well enough to waste opportunities so consistently. Always ironic when a [alleged] “luxury” brand behaves so poorly, so desperately and so bottom shelf.