IndustriousReviews of industriousoffice.com

Industrious provides basic office space with very little responsiveness or support for managing your lease. We attempted to cancel multiple times and received responses weeks later with little professionalism or explanation. As a result, we were billed unfairly, and had to pay or suffer legal recourse; it seems like the company does this intentionally. Their web portal is also very buggy and booking meetings can often be a nightmare, again with complex charges that are impossible to reconcile because they don't provide support — everything is routed to an alias. Overall, there are much better options for office space and I'd recommend you avoid them at all costs.

Deceptive Billing & Misleading "End Date" Policy. Signed up for a one-month private office. The confirmation email only showed the end date, with no mention of auto-renewal. Later I was told the membership renews automatically unless a separate non-renewal notice is given a full month in advance — this wasn't clearly communicated at signup. Would recommend reading the fine print carefully before signing, and asking directly about renewal terms.

You know when you're looking for an apartment and the reviews say DO NOT BOOK, YOU HAVE BEEN WARNED THIS PLACE HAS A BAD BUG PROBLEM, and then you sign a lease anyway because everything seems too good to be true. And then you move in and everything in that bad review comes true and now you're stuck in a lease you can't get out of. Well this space is one of those places. I am warning you now. Avoid Industrious.

I worked at this location as a co-working space in March 2026 and was disappointed in the space and the exploitative management practices. I was originally looking at their office in Fort Lauderdale for a coworking space and signed a 1 month term contract, but found after I signed that $125 in parking fees were not included which Beyonca De La Paz failed to disclose. They said I could transfer my contract to the Boca Raton location (which has free parking), which I agreed to. However, since I signed the contract on the 5th of the month I ended up being charged through the last day of the following month. When I received a bill for the following month I replied affirming my 1 month term and was immediately threatened with collections by Mary Foster. Beyond the questionable management practices, the space itself is not very conducive for co-working. There were only a few people using the co-working space, but they would take meetings openly without headphones making the space noisy. The only other place to work was in one of the handful of sound proof phone booths, which are incredibly uncomfortable for long periods of time.

Cancellation policy was 1 month before. I was charged for 2 consecutive months after I gave a notice. Had to literally schedule a tour to speak to the manager and stop them from billing me because they don’t reply. Would not recommend

Great services, still on a learning curve in Customer Support. The space is nice and modern and the staff on site is great. The gap to close is customer support is. How do you adjust a reservation? Should the customer support link lead to an upsell page? Should the hours of support better of with those of us who are the prime user the of temp space (small business and gig work is 24/7 but Industrious support hours are - 9 to 5 Monday to Friday). Just some notes for future improvement!

Scammers, bad experience, customer service is even worse.

- totally misleading pricing/cost traps. Booked for 1 month with website/email clearly stating 1 month term, only to discover that invoices are coming post the term with the deeply in the small print buried condition "you have to officially inform us 1 month prior to leaving, and the leave date is end of the next month, etc. etc.". So effective charge was more than twice than expected. - returning their large (over 1 full month of stay) deposit is a total mess. I'm into 2nd month of comminicating, latest promise is "in 45 days".