Nabeel R.
Indrive drivers is not safe
Indrive drivers is not safe

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in over 1200 cities across 48 countries.We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
inDrive (indrive.com) has 399 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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399 approved reviews, newest moderated first
Nabeel R.
Indrive drivers is not safe
Sandeep J.
Bakwas aap hai froud kar k paise kma rehi hai Chandigarh tricity mein
Myrah S.
We booked a ride to i8 and the guy took more than double the amount as agreed on the fare decided prior to booking the ride
Juliana Leticia G.
Un desastre. El auto chocado, sucio, con mal olor!. Por tal motivo, dejé mi bolso ayer por bajar rápido y no me lo devuelven. NO LOS LLAMO MÁS. Recuerden: LO BARATO SALE CARO.
Senaz Thapa M.
I had travelled India. My friend Dinesh recommended me to book a cab in India. It had helped me a lot for booking a cab rather than paying higher prices. Also it has call message features and you can make call in Indian number (driver) through app without Indian SIM. Thank You indrive for making my travel safe and sound.
Prabir S.
On 28.6.2024, I booked one inDrive cab for one trip from our home (Seal Lane, Kolkata) to RG Stone Hospital (Dhakuria, Kolkata). One Mr Chandan kr with his Swift car # WB04G7401 arrived the pickup point at 10.45 AM. Our first impression with the driver was that the he was unmindful and drunken. While my wife (aged 65 years) was about to get up in the car (one leg on the road, another inside the cab; door fully open), the driver rolled the car at high pick up speed. My wife was pushed out of the car and fell down on the road. Instantly, we all there shouted and the car stopped just two inches before her leg. She was crying with unbearable pain in her leg and unable to raise her body. My neighbours held her up and brought to our apartment. Her leg was found injured with several cuts and swelling. Very soon the whole right leg was attacked with hematoma and infection. While we were busy with my wife, the driver fled taking his car. We called a physician for her primary treatment. Later took her to Manipal Hospital Salt Lake, where her ankle was found fractured. I lodged a complaint before inDrive customer care service. I demanded a punitive action against the errant driver and financial compensation for the medical treatment of my wife. Over phone they committed all kinds of help. But, when I demanded explicit reply through emails, they repeatedly avoided me and discontinued conversation with me.
MG
Pathetic drivers and car conditions. Rash driving. Drivers using mobile phones continuously without checking the road leading to accident conditions. Even raising complaints wont help as no one calls you. I had 3 bad experiences in past with them but yesterday 21st July crossed all limits. I booked a taxi from home till Chandigarh railway station. A very old taxi driver Ravinder Singh came. He was using Indrive maps and wasnt aware of directions. It was taking him to dead end routes. I ended up late to destination. On arrving at destination,He asked me more money for a flaw with him or the app. I refused. He started misbehaving with me inside car. Told me to get out. Even told that if he knew I wouldnt have paid him more then he would have left me somewhere on the road. He was extremely rude and refused to take money which was set but wanted more. Since i was already late, i gave it to him and left. I learnt my lesson - Not to take indrive ever and not to lamely believe that old people are all good.
EL C.
We have booked a parcel on Sunday, 5pm waste pick up time,it was to be delivered in chandigarh by night . Driver by 9.30 has switched off his number and its been 12 hours we are trying to contact customer care, since there is no help line of in-drive all we can do is chat .