inDriveReviews of indrive.com

Nice app, the cars are clean and drivers are polite but some clearly don’t know the area well and drive like total noobs.

I had a very disappointing experience today with inDrive that I feel compelled to share. I booked a ride to my workplace, and the app clearly showed a fare of SAR 15.13 (I accepted an offer around SAR 15.31). In fact, while searching for a driver, I received the same fare offer—SAR 15.13—from three different drivers. Confident that this was the agreed price, I selected one and completed the ride. However, to my shock, when I later checked my account, I was charged SAR 18.91 instead. This is completely unacceptable and feels highly deceptive. The fare shown and agreed upon should be the fare charged—anything else is misleading and unprofessional. What makes this even more frustrating is that I am a regular customer. I have been using inDrive for several months, and today marked approximately my 60th ride using the app. As a loyal user, I expected transparency and fairness, not this kind of unpleasant surprise. This experience has left me extremely upset and disappointed. If this is how fares are handled, then customers cannot trust what they see on the app. I strongly urge others to double-check their charges and be cautious. Very poor experience. Highly unprofessional service.

Fair price and the driver arrived on time but he didn’t say a single word the entire trip. Like not even (hello) or (bye). Just awkward silence.

Last weekend I had a wedding at a winery. Swiss punctuality in my blood, so I booked an inDrive with a 45 minute late. Car clean, guy cool - but the buffer was gone. We hit traffic. I walked into the ceremony right as the couple started their vows. Snuck in like a cat that got caught stealing. Driver was fine, ride was fine. But the app messing up the pickup - that's just sloopy. I booked a ride, not a scavenger hunt. For the driver - respect. For the service - fix your navigation.

Its fine for short trips but for longer rides, you never know what you're gonna get.. some drivers are great and others seem like they just started driving yesterday

sometimes app works fine but sometimes it logs you out for no reason and you have to sign in again

Price was ok but the driver took some weird route, felt way longer than it should be, asked for more money because of that.

Got a ride finally but the driver and car smelled like cigarettes,it wasnt that cheap or fast at all