IndigocardReviews of indigocard.com

The customer service agent was very rude and discourteous because I requested the card to be expedited on my behalf. Then the account manager name Verlian was rude towards me for asking questions Indigo customer services have no respect for their customers and the account managers are rude too

I made a agreement to not use the card and make auto payments monthly til paid off,there charging me late fees,on charges there adding after each payment that's taken to pay and interest payments when I'm not even using card I told them to freeze card and they keep adding fees making my card limit over charged I'm sick and there calling me harassing me after making a payment swing I owe other fees I told them I'm not gonna keep letting u charge me I'm but fed up and I don't have option to cancel my card period and just pay off the card what should I do?

This company is a scam. Before I signed up, I called to make sure that the credit card did not have any annual fees since I could not find it anywhere and was assured that they were no annual fees only find out that while it's true that there were no annual fees there were monthly fees instead of $9.95 a month. Something that could have easily been disclosed during my phone call, thanks indigo. Trust me, I'll never forget this. Or should I say Concora Credit because I unfortunately signed up for two cards at the same time owned by concora Credit One was the indigo credit card and the other was milestone.

I needed another card so I called Indigo Customer Service and they were absolutely pathetic. They said they would send me another card, I waited another four weeks still no card, called them back and they said that it got returned because it could not be delivered. I Verified my address and they had the correct address and they told me they would resend it but It would take another 30 days to for me to get. So I waited 30 days still no Card called them back and they said for some reason it was canceled. I honestly don’t know how a company like this can stay operational when they treat customers like they do. Yeah I know that this is a card for people with less than stellar credit, but it’s not worth it how they treat you.

If I could give zero stars I would stay far away from this bank. They have horrible customer service and decide to block your card when ever they want to in the name of “security purposes “ even if you don’t use the card and make you jump through hoops just to remove the block. Customer service is no help they do nothing but read off a script!!!

I was approved for $1k i got the card to build my credit The fees are high, as long as i oay before the fees kick in it will be paid. Its the point of making a payment that comes out of your banking account it shows on their site that pymt has been made but i cant used the card for another 14 days..any bills you have setup for to pay will be declined because they will take their sweet time to post your payment. Or i can go and pay someone like Money Gram and it will be available i. 2 dys. When traveling who got time to run around to find a money gram This card is worthless to me, its not working for me

What a HORRIBLE 2 days with this card! I could overlook the high interest and the monthly fee as I rebuild my credit but what I just dealt with caused me to close my account after only 48 hours. Traveling to Florida, I used my card twice in my home state and twice for gas on our drive down with no issues. Upon arriving to our resort, I tried to pay for lunch with my card and it was declined. I used my debit card and didn't think much of it. A bit later, I attempted to add my Indigo card to my GrubHub account to order dinner for myself and my daughter and it wouldn't add. I called Indigo and was sent to a "fraud specialist" who asked me 5 questions to verify my identity. Two of the questions were about addresses of people I've never heard of but had my same maiden name (which is a VERY common last name). She informed me I failed the questionnaire, and my card would remain locked even though I hadn't reported any fraud myself. I asked to speak to her supervisor and was transferred to a very nice young man who was understanding but who really couldn't help me. His only solution was to send a picture of either my DL or SS card into their department via email and wait 48-72 hours to be verified. I asked if my interest would be paused during this time and my monthly fee would be prorated, he apologized but said he was unable to do that. He really was nice but Indigo polices prevented him from helping me. I explained I could give any info needed, including all transactions on the card since it was activated. It was no use. He explained this could happen again at any time. I explained due to the fact this card is unreliable with a high interest rate and monthly fee it made no sense to keep it. I couldn't count on being able to use it even with plenty of open credit and no balance due. Their policies are ridiculous and I feel target people left with little to no other options on cards, charging outrageous fees and interest while not allowing you to use the card at their whim for no reason.

I wish I could leave a 0 stars. I was approved for a 700 limit but of course they added the high fees. I wanted to have low utilization so I paid it down and they closed the account right after. Basically took the money paid for fees and ran.