IndigocardReviews of indigocard.com

Indigo MC processed a pmt which I did NOT initiate for the full balance on my acct. I called to dispute and the Super I spoke to advised I could use their cash back feature and simply draw out the cash I needed, cash that prior to their pmt. was dog-earred for other bills. Guess what, when my attempts to get cash failed after following their directions, I got 3 different answers from my 4 phone calls where I spoke to 3 Reps & 2 supervisors. My attempts were flagged as high risk and cannot make another attempt for a MONTH! I guess my lawnmower man will get an IOU on that $80 Indigo refused to approve for me hopefully his family's gas & grocery needs can wait until then. Oh and the $ to repay a retired family mbr. well I'm sure their social security should be adequate for another 4 wks. Indigo, get your Reps & Sups all on the SAME PAGE when offering a resolution, learn the IMPORTANCE of 1st call resolutions, and don't ASSUME a solution is available, but rather ENSURE that it is. All of this is customer service 101!!!!!! Thank you SO much for the overall crappy cust. ser. you provided. I'll be sure to use it as another example of an across the board customer service FAIL for my next customer service training class!

Worse credit card ever , asking copy of my DL by fax after credit card mailed to my house , sent many times to them even mail one copy , they cancel my credit line duo to time expired for the proof of identity and was then who offered me the card.

I was a great customer and paid my card on time I had 275.00 in credit on my card. I went to the store for a pack of cigarettes and my card was declined!! My payment wasn't due for 3 weeks and because I had a balance of 25.00 it was declined. Cigarettes are 8.75 🤬 I called customer service and the representative said I couldn't use the card because of the 25.00 balance. Needless to say I totally got out of my character, said a few choice words and canceled that scamming credit card. Under no circumstances apply for this card!! Run like hell 😡

Trash company takes days to get ahold of someone made a payment 2 weeks ago it posted but they still not released the credit to me so much garbage DO NOT GET THIS CARD THEY ARE TRASH GO CAPITAL ONE SAME DAY POSTING AND AVAILABLE CREDIT

Call twice, even spoke to a manager. I got the CaRd in my hand, said the names and purchases amount but they refuse to unblock my card! I did get ugly on the phone with them!! Told them close my account and refund my annual fee!! Since legit not even 2 whole months! RUNNNnN AWAY from this company!!

If it was a zero I would have chose that. I was a customer payed my bill on time no problems. I changed my address they claim they sent a letter to my new address which I never received, even though I was on paperless communication. My account was closed due to possible fraudulent activity. When I ask what activity they said because I went in and gave a change of address????? The only way I found out my card was not any good I noticed a change in the look when I logged in and decided to call. I ask the customer service person I was speaking to could I speak with a supervisor he put me on hold and never returned I waited and waited. Just a big disappointment oh but I still am receiving monthly statements through my email and billing statements to my address but nothing else VERY DISAPPOINTED WITH THIS NEW COMPANY!!!!!!!!

I tried to get in touch with them to let them know. I have a different mailing address. They asked for all kinds of documentation which I provided. I was never able to use the card because it was declined because of my address. Which they would not work with me on. I called like 8 different times I think there's just a bunch of scammers. I called and called and never could get a straight answer. They kept asking me to provide proof that I was who I said I was and it was worthless because I provided it twice and they still kept saying they never got it, but yet they wanted me to pay the fee plus extra for something else. And but yet they couldn't help me get my situation straight to where I could use. This company is a good or reliable company. I gave him a star only because there's not a 0 to put on there. But that would be negative 0 maybe.. I would not recommend this company to anyone..

This company is a total ripoff. They are extremely slow to apply payments to the account. They are very unprofessional in their handling of customer issues. Stay away from this company. The worst company that I have ever dealt with.