IndieMerchstoreReviews of indiemerchstore.com

I placed order from aus over 2 weeks ago and as of today its still in the usa stupidly slow delivery so i do not recommend indiemerch at all

I made 2 separate purchases, 1 for myself and one for a buddy across the country, and both orders made it earlier than expected. And with both orders as well, the product that was shipped turned out better than the images shown on the site! Will definitely be buying from here again!

I purchased the Unleash the Archers Abyss SnapBack hat. I was really happy with the prompt fulfillment, the communication and accuracy of the tracking info, and of course the HAT!! Really happy with the quality of the product. Thank you!

Since 2008, I have been a loyal shopper at the Indie Merch store and almost all of the clothing in my wardrobe, with the exception of essentials such as underwear, socks, and jeans, come from this establishment. The vast collection of beanies, hats, hoodies, t-shirts, cut offs, sweatpants, long sleeves, stickers, and more never fails to impress me. The fact that I have never encountered any problems or disappointments with this business is remarkable and exceedingly rare. In fact, I have never had any reason to rate or assess the customer service, since I have never had to call or deal with them personally. The top-notch quality of their products consistently impresses me, and the fact that this high standard has been upheld, despite the increasing prices in the merchandise market, further demonstrates their dedication to providing excellent merchandise to their customers. I appreciate that this company values the quality of their products, rather than solely prioritizing their profits. Additionally, with each order, I receive a cool IndieMerch store sticker, and occasionally, even free sticker packs - a small but thoughtful touch that delights me. My love for this incredible company knows no bounds, and I wholeheartedly hope that they continue to thrive. They have been aiding bands, particularly those in the extreme metal scene, for an extended period, and I have not heard a single negative word regarding the business. I have never been deceived by them, either. Lastly, I would like to extend my gratitude to all the individuals involved in the daily operations of the IndieMerch store for their unwavering dedication and hard work, from the online staff to customer service representatives, to those working in the warehouse and production facilities. Thank you for all that you do; I appreciate it immensely. - Aaron Kenner

Great quality

Got my Danzig Beast shirt today and I can say it’s awesome and the store shipped it really fast. Great customer service as well! I will be a return customer for sure!

I had ordered a package and USPS tracking site advised they delivered on 3/24. After making it home to my secured mail box on 3/27 it was not indeed not delivered as it was not in my mailbox with another package I had ordered from another vendor. I reached out for assistance on this and Rachael advised me to reach out to my local post office regarding this shipment.. She did not offer any other advice or help on this and I’m left trying to locate a package after you guys stole my money. If I wanted to go through the trouble of searching for an item so would have skipped the sites awful service and took my money to hot topic. I’ve followed up the past 3 days via email but no response.. These guys are unwilling to help and are only interested in profit rather than customer satisfaction.

Epic comfy merch