IndieMerchstoreReviews of indiemerchstore.com

Order is late by 2 months now and the customer service is not even interested in helping me. No explanations, no updates about my package and if with this you are still wondering, no, they haven’t apologized either. I’d suggest staying away from there and the people who wants to sell merch to not collaborate with them, they don’t leave a good impression. Now my son is left without a birthday gift 2 months later, don’t trust them

No one ever answers the phone , I tried cancelling they shipped fast on purpose so I can’t cancel. I’ll be refusing package but after reading what others say about long shipping I won’t stand that I will dispute with my CC this isn’t China that we have to wait months for a package. I paid way too much for one t shirt and they shipped before i could cancel they never answer their phone or emails it’s rare. I would avoid this place.

Quality is there, but there delivery is terribly long. Took 1 month to get items BO (when on their website it says available) and then took 4 month to received it. They ship on march and I just received it today (July 24). I love their merch, but delivery is horrible sadly.

Ordered a clutch package a.month ago the day the sale.went on. Now 4 weeks later they send a message to me.telling ne the product is no longer available after fulfilling all other people's orders before getting to mine. Absolutely unacceptable and terrible business practices. I'll never shop on this site again. Please beware. sickening a kid won't be getting there present this year. Disgraceful for a company to zero quality control.

While the purchase and delivery of the products went fine, the three hoodies I ordered were of very poor quality. The fabric was thin and they have not held up well after only two washes. Far below what I would have expected for the price. I would have returned them but for an international buyer it's too expensive and not worth the time. I would not use again.

Terrible quality. Had to pay 10€ import tax. To be clear This is absolutely not the fault of Indie Merch. But I am So disappointed with quality of short. It is literally the cheapest fruit of the loom shirt you can get with poor quality printing. I’d send it back except I’ve already paid the import tax and won’t get that back.

I placed order from aus over 2 weeks ago and as of today its still in the usa stupidly slow delivery so i do not recommend indiemerch at all

I had ordered a package and USPS tracking site advised they delivered on 3/24. After making it home to my secured mail box on 3/27 it was not indeed not delivered as it was not in my mailbox with another package I had ordered from another vendor. I reached out for assistance on this and Rachael advised me to reach out to my local post office regarding this shipment.. She did not offer any other advice or help on this and I’m left trying to locate a package after you guys stole my money. If I wanted to go through the trouble of searching for an item so would have skipped the sites awful service and took my money to hot topic. I’ve followed up the past 3 days via email but no response.. These guys are unwilling to help and are only interested in profit rather than customer satisfaction.