Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Incredible (incrediblephones.com) has 308 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
incrediblephones.com
Website
incrediblephones.com
Category
Computers & Phones
Location
Howard, Wisconsin
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: December 2023.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This was amazingly easy! I'd definitely use them every time I need one of their items and am not ready to buy it outright. We rented the Nintendo Switch and it arrived very quickly. Packing it up to ship back was easy as well - we just used the same box it came in and slapped the pre-paid sticker over the old one.
OB
Omar B.
Exceeded expectation
Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provides peace of mind in addition to their reasonable policies.
DA
Danielle
Very satisfied with the camera I rented…
Very satisfied with the camera I rented as well as the customer service. I will definitely be using Crisp again for any rentals I need :) Thank you Crisp!
BB
Buni Bun B.
I'm glad I rented from Crisp
First of all, I am not the type of person that gives reviews, unless someone really deserves it, either in a good way or bad way. However, for Crisp, I really believe that they deserve an excellent review! At first, I was skeptical when I heard about Crisp, wondering if they are really legit or if their rentals are in good condition. However, I don't regret a bit ever renting from them. I rented GoPro Hero 7 black. I received everything that I ordered, packed nicely in a box. The GoPro is in excellent working condition, almost like brand new. Furthermore, Crisp has everything ready inside the box, return postage, even tape to re-seal the box included! Lastly, I accidentally broke the selfie stick, but what amazes me, is the team at Crisp. I emailed them to inform about the incident. They assured me not to worry. Then once they received the rentals back, they emailed me again saying that everything is fine and didn't charge me for anything! I did buy the insurance when I rented the Go Pro. However, the way the Crisp team handles everything is what makes them deserves an excellent review! I would rent from Crisp again if I ever need anything, hence, I would recommend renting from Crisp.
JC
Justine C.
Very impressed!
Crisp's communication, delivery and product was so professional. Absolutely no complaints!! I would highly recommend renting from them.
AA
Aman A.
Fabulous
Fabulous! So caring, considerate, transparent & straight forward. Loved dealing with them. I ordered a OSMO Pockets. My trip got cancelled. They offered free return and even waived 50% shipping. I was amazed. Of course I was going to be able to afford full shipping. They in turn offered me to keep and use it for a Week!!! Unbelievable.....Will always Crisp! Thanks Bryon......!
RI
Ricardo
Everything was good and efficient
Everything was good and efficient, maybe you guys can work on your collateral files (like a thank you card, I guess?).
IR
Irene
I really enjoyed crisp
I really enjoyed crisp. The product was delivered even earlier than the expected delivery date and everything was packaged nice and neatly. I really appreciated that a blank SD card also came with the equipment. Will definitely use again!