Susan S.
Customer service unhelpful
The incinolet was already installed in a cabin I bought. I discovered that, if not hooked up correctly it doesn't vent right, so we fixed that. I needed to replace the blower fan and in the process, because it was corroded, we damaged the motor. I ordered the motor for an arm and a leg and had not heard from the company after 4 days so I emailed them twice and then called. The woman who answered the phone was rude and not helpful. She told me they were overwhelmed by a recent sale. I understand overwhelm but at least be nice.