Incendio Magic Wand (incendiomagicwand.com) Reviews | Read Customer Reviews of incendiomagicwand.com

Incendio Magic Wand (incendiomagicwand.com) Reviews | Read Customer Reviews of incendiomagicwand.com

Incendio Magic Wand (incendiomagicwand.com) reviews

Showing 375 reviews with 1 star · Clear filters

I’ll
Apr 22, 2026
Scammers Double charge fake products
They sent me a fake micro usb storage Charged my card multiple times
Response from Incendio Magic Wand (incendiomagicwand.com)May 7, 2026
Hello! We’re sorry to hear about your experience. Unfortunately, we’re unable to locate an order under the name provided in this review. Please contact our support team at [email protected] with your order number and the full name used for the purchase so we can investigate this issue further and assist you properly. Our team will be happy to look into the missing item and work toward a resolution. Best regards, IncendioMagicWand Team
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Jeff
Apr 21, 2026
Theives!!!
Ordered SD cards that were supposed to be V30 speed. Cards say V30 on them however they do not operate at that speed rendering them useless. They refuse to make it right. Also I had to cancel my credit card because they tried to charge me $29 for nothing ordered. These people are crooks!
Response from Incendio Magic Wand (incendiomagicwand.com)May 7, 2026
Hello, We’re sorry to hear about your experience. Unfortunately, we’re unable to locate an order under the name provided in this review. Please contact our support team at [email protected] with your order number and the full name used for the purchase so we can investigate this issue further and assist you properly. Our team will be happy to look into the missing item and work toward a resolution. Best regards, IncendioMagicWand Team
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Danielle
Apr 14, 2026
Much like other reviews this company is trash
Much like other reviews, ordered well before Christmas, didn’t arrive until well after Christmas. One of the two Wands has worked ONE time, the other wand the button doesn’t even press. Completely useless and disappointing. On top of these wands being nothing more than paper weights, they have billed me $29.99/month since December without my approval. I went through my order and nowhere does it say anything about monthly charges. I have received zero communication about a subscription. STAY AWAY FROM THIS COMPANY! If it weren’t for them scamming me out of $120 I wouldn’t have even written a review, food for thought thieves.
Response from Incendio Magic Wand (incendiomagicwand.com)May 7, 2026
Hello Danielle, We’re sorry to hear about your experience. Unfortunately, we’re unable to locate an order under the name provided in this review. Please contact our support team at [email protected] with your order number and the full name used for the purchase so we can investigate this issue further and assist you properly. Our team will be happy to look into the missing item and work toward a resolution. Best regards, IncendioMagicWand Team
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gloria pons pons V.
Apr 14, 2026
ESTAFADORES
Es la única empresa del mercado online que NO acepta devoluciones, a pesar de enviar un artículo en mal estado !!
Response from Incendio Magic Wand (incendiomagicwand.com)May 7, 2026
Dear Gloria, We reviewed your case and can confirm that the item was not reported as damaged. Based on the information provided, the return request was submitted because you were dissatisfied with the product rather than due to a defect or shipping issue. Please note that the color may vary slightly depending on lighting conditions and screen settings when viewing or ordering the item. Please note that it is the customer's responsibility to select the correct size based on the size chart provided on our website. We always recommend measuring your body and comparing the measurements to our chart to ensure the best fit before placing an order. Best regards, IncendioMagicWand Team
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Jimbo S.
Apr 13, 2026
Most horrible experience I’ve ever had…
Most horrible experience I’ve ever had with an online company. They do a lot of false advertisement & are very misleading. I bought a matching set shirts and pants once I received it, it was not what I ordered as advertised on google & their website. I notified the company to request a refund, they kept trying to offer me a partial refund, which I didn’t want I wanted 100% of my money back since the product was not what I ordered. Then I noticed another charge from this company on my bank statement. I reached out again and they said when you purchase a product from them you become a VIP member, which I was not aware of. Mind you I reached out to the company stating I don’t want to be a member I just want all my money back and I’m still waiting for some type of action from them. It’s been 3 weeks now and I’m still waiting. If the product was as advertised I would not have any issues but they falsely advertised something different and this is why I’m highly upset!!!
Response from Incendio Magic Wand (incendiomagicwand.com)May 7, 2026
Hi! We’re sorry to hear about your experience. Unfortunately, we’re unable to locate an order under the name provided in this review. Please contact our support team at [email protected] with your order number and the full name used for the purchase so we can investigate this issue further and assist you properly. Our team will be happy to look into the missing item and work toward a resolution. Best regards, IncendioMagicWand Team
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Hendrik W.
Apr 13, 2026
Product arrived late
Product arrived late and didn’t function as advertised. I bought it as a gift and it was a huge disappointment.
Response from Incendio Magic Wand (incendiomagicwand.com)May 7, 2026
Dear Hendrik, We’re sorry to hear about your experience. Unfortunately, we’re unable to locate an order under the name provided in this review. Please contact our support team at [email protected] with your order number and the full name used for the purchase so we can investigate this issue further and assist you properly. Our team will be happy to look into the missing item and work toward a resolution. Best regards, IncendioMagicWand Team
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vicky M.
Apr 7, 2026
I have never got my order yet
I have never got my order yet. Is this fraud or what? Where is my package?
Response from Incendio Magic Wand (incendiomagicwand.com)May 4, 2026
Dear Vicky, I’m sorry for the late response. According to the tracking information, the package was marked as delivered on April 9, 2026. If you still haven’t received it, please check with people around the delivery address or your local mailbox/parcel point. If it still cannot be found, let me know and we can investigate it further together. Best regards, IncendioMagicWand support team
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Art by Jeremy Maya R.
Apr 7, 2026
I bought a terabyte micro SD card from…
I bought a terabyte micro SD card from Indendio Magic Wand. It didn't work. When I requested a refund they told me I had to make a video of the sd card. That's f'n stupid to make customers do your quality control, but I did it anyway, and they still refused to give me a refund. They didn't even watch the video. It is on my Youtube account and I can see the number of views it has had: 0. AND... they also tried to charge my credit card AGAIN after all of this and I had to change my card number, which was a pain the ass. Scam business - Do not buy anything from them! Incendio Magic Wand's response below is BS. They didn't even watch the video! Just look at their other reviews here on Trustpilot. They are not a good business and they will rip you off.
Response from Incendio Magic Wand (incendiomagicwand.com)May 7, 2026
Dear Jeremy, We’re sorry to hear about your experience. As part of our warranty and returns procedure, we ask customers to provide evidence of the issue so our Returns Department can properly review the case. Unfortunately, based on the review results, we were unable to approve a refund in this case. IncendiomagicWand support team
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