Incendio Magic Wand (incendiomagicwand.com)Welcome to incendioMagicWand.com – the home of the legendary Incendio Wand that lets you shoot real fireballs with a flick of your wrist. But that’s not all – here you’ll also find a wide range of unforgettable gift ideas for every occasion and for everyone you care about.
Incendio Magic Wand (incendiomagicwand.com) (incendiomagicwand.com) has 577 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Michelle O.
Their product videos are deceiving. My screen magnifyers are cheap plastic, flimsy materials, and the magnifyers are very poor quality. They are going to the trash since this company refuses to refund dissatisfied customers. I will never use them again.
James G.
Stay away from this sight ....!!!!!!I didnt order anything, but some how got my card number .they started charging a $29.99 monthly membership on something that dont existed. Can't get ahold of them to stop it . I had to cut off my debit card and get hole new one .
Marshanna L.
Company adds on a customer service to your cart. You then find out its a subscription for 29.99 a month that you can't get canceled. Contact nu.ver doesn't work and good luck sending a email.
Response from Incendio Magic Wand (incendiomagicwand.com)Dec 14, 2025
Hello, We’re sorry to hear about your experience and would like to clarify this matter. Our club membership is optional and can only be activated by the customer during checkout — it is not added automatically without consent. The membership terms and pricing are clearly displayed before payment is completed. That said, we take customer concerns seriously. Please contact us directly via email so we can review your account, assist with cancellation if needed, and address any refund questions. We’re always happy to help resolve issues directly.
SeanC
Whole website is a scam
Abbie S.
Taking extra payments out for £22 cancelled my bank card and blocked the merchant Don't buy from these people
Ernesto A.
Terrible quality product. Literally not worth the amount of money I paid for it. And can be purchased way cheaper at different online stores. I still keep getting charges of $29.99 from them for no reason and there’s not even a subscription or new purchases. I want my $29.99 back. I will have to report this with the bank, because this is the 2nd time it happens. They will steal your money and sell you a poor quality product. I wish I could give less than one star!!
Response from Incendio Magic Wand (incendiomagicwand.com)Dec 14, 2025
Hello Ernesto, We’re sorry to hear about your experience and would like to clarify this matter. Our club membership is optional and can only be activated by the customer during checkout — it is not added automatically without consent. The membership terms and pricing are clearly displayed before payment is completed. That said, we take customer concerns seriously. Please contact us directly via email so we can review your account, assist with cancellation if needed, and address any refund questions. We’re always happy to help resolve issues directly.
Stephanie H.
Was automatically signed up for a "club" membership at $30/month without my knowledge. Attempting to get a refund and cancellation. Buyer beware. I would not buy anything from this site.
Response from Incendio Magic Wand (incendiomagicwand.com)Dec 14, 2025
Hello, Stephanie, We’re sorry to hear about your experience and would like to clarify this matter. Our club membership is optional and can only be activated by the customer during checkout — it is not added automatically without consent. The membership terms and pricing are clearly displayed before payment is completed. That said, we take customer concerns seriously. Please contact us directly via email so we can review your account, assist with cancellation if needed, and address any refund questions. We’re always happy to help resolve issues directly.
BILL
First let me say that as an import company you MUST take ownership of the product when it hits US soil. DON’t make the customer, who bought the item in good faith, responsible for returning the item to the manufacturer who is offshore. That should be the import company’s responsibility if required. The item (that was defective from the manufacturer) has already been discarded and as far as I’m concerned this issue is closed.
Response from Incendio Magic Wand (incendiomagicwand.com)Nov 30, 2025
Hello! Please contact us at [email protected] so we can review your case and resolve the issue. Thank you.
