Incendio Magic Wand (incendiomagicwand.com)Reviews of incendiomagicwand.com

Non funziona

Unfortunately, I am very disappointed with this purchase. I was never able to successfully use the wand even once. Shortly after receiving it, the button stopped working entirely, making the wand unusable. Given that this is a brand-new product and failed almost immediately without any successful use, I believe this is a quality issue. I had high expectations for your product, so this experience has been quite frustrating.

The pants I ordered according to your size chart with 1 billion times bigger than I needed. I could’ve worn according to your chart extra large and that’s what I ordered but when I got them, I probably could’ve worn a medium too much of a hassle to send back I gave them away. I won’t be ordering anymore.if u still want me as a customer and change my mind send me a free size medium and I will continue doing business with u. Otherwise don’t bug me

All the negative reviews that are already posted are TRUE!! They enrolled me in an unauthorized membership and refuse to cancel it. I purchased the wand on December 13, 2025 for a Christmas gift and it arrived after Christmas. Then it doesn't even work lol what a waste!! This is truly a scam.

Ordered The Harry Potter wand from Incendio took 3 weeks to get it, no tracking, no updates, No customer service, And.. when it got here The button on the wand just fell off! 19 emails later, now there ignoring me. Its been 3 weeks and I get automated response with no resolution. Just a respond email telling me how to use the wand. Its a scam, don't buy anything from them.

Haben einen Zauberstab unserem Sohn zu Weihnachten bestellt. Nach einer Woche, in der der Stab mal nur Rauch gemacht hat, mal gar nicht funktionierte, gab er dann komplett den Geist auf. Der Auslöseknopf war derart eingedrückt, dass man ihn kaum nutzen konnte. Dann funktionierte auch der Glühdraht nicht mehr. Nach mehreren Emails, sollte ich dann Fotos und ein Video von dem Zauberstab schicken. Und das nur, damit mir dann gesagt wurde, dass es nur eine 10 tägige Rückgabefrist gibt und sie sich nun nichts mehr davon annehmen. Absolute Abzocke!!! Würde keinen raten, dort zu bestellen! Nie wieder!

My order has been in shipping for 23 days you have on your website that this was made in California but it's clearly being shipped from overseas ! I expected this as a Christmas gift for someone and we are now in the second week of January, I would like a refund.

Esperienza pessima. Ordine effettuato a inizio dicembre dal sito Incendio Magic con consegna garantita entro Natale (motivo principale dell’acquisto, essendo un regalo). Risultato? A distanza di oltre un mese il pacco non è mai arrivato e non si sa che fine abbia fatto. L’assistenza clienti è totalmente inutile: rispondono solo inviando un tracking fermo e senza alcun aggiornamento, senza fornire spiegazioni, senza prendersi alcuna responsabilità e senza proporre soluzioni. Di fatto, il cliente viene ignorato. Promesse di consegna non rispettate, zero trasparenza e zero supporto post-vendita. Un comportamento inaccettabile per un e-commerce. Sconsiglio vivamente di acquistare da questo sito finché non dimostreranno di saper gestire ordini e clienti in modo serio.